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Pro Bundle not activiating

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  • December 17, 2019 at 8:27 pm #1582
    Andrew HellingAndrew Helling
    Participant

    Hello,

    I just purchased the pro bundle, license 6cc5123a5b8fb3ed33bb18bfaba9260f. I entered my site in the account page and then downloaded the plugin. However, my WordPress account is only recognizing the free version, not the paid upgrades that I’ve purchased. Will you please help me active the premium features?

    Thanks,
    Andrew

    December 18, 2019 at 5:48 am #1586
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Andrew,

    Welcome To QSM Pro Support Forum. Hope you are doing well.

    Yes, we will help you to activate the pro bundle. Please give us some time to look into it. We will be back soon with the resolution.

    Kind Regards,
    Kriti

    December 18, 2019 at 8:52 am #1590
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Andrew,

    I need the admin credentials of your website so that I can see what is going wrong.

    Kriti

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