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Welcome to QSM Support Forum. › Forums › QSM Pro Support › Purchase the wrong plugin
I purchased the “Export & Import” plugin but it turns out that what I needed was the “Reporting and Analysis” addon. Can you switch this in my account? I don’t need the “Export & Import” plugin.
I will have to ask the billing team for your query. I will update you once I get a response from them.
Thanks for reaching out to us.
Sorry, but it is not possible to exchange the license key with another addon. We will refund you the amount for Export and Import plugin. After then you can buy the Reporting and Analysis addon.
We have processed your refund request. Thanks for being with us.