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Results page won’t load in google chrome.

Welcome to QSM Support Forum. › Forums › QSM Pro Support › Results page won’t load in google chrome.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • March 23, 2020 at 12:34 pm #2803
    lex lumbetolex lumbeto
    Participant

    When using google chrome my quiz results pages refuse to load. It gets stuck in a loading screen animation. Please, how do I fix this? It works perfectly in safari.

    March 24, 2020 at 10:42 am #2817
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Welcome to Qsm Pro Support Forum. Hope you are having a great day.

    Please share the quizz’s url with me so that I can check.

    Regards,
    Kriti

    March 24, 2020 at 5:05 pm #2823
    lex lumbetolex lumbeto
    Participant

    Sure the link is kamaexperts.com

    March 25, 2020 at 1:14 am #2827
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Lex,

    I took the quiz and yes it gets stuck while generating the issue. I am escalating your issue to the development team. I will keep you posted as soon as I hear back from them.

    Regards,
    Kriti

    March 30, 2020 at 5:33 am #2914
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    There is the following error message when using chrome on customer’s quiz.

    Access to XMLHttpRequest at 'http://welcome.kamaexperts.com/wp-admin/admin-ajax.php' from origin 'http://kamaexperts.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

    This screen-shot of the error.

    https://drive.google.com/open?id=1HqVNuHr-ZxrESGHPiNKS3DRoMYKrpUe_

    Quiz form data submitted via admin-ajax.php is block.

    This has to do with web server setup. Probably because you are not using ssl on website.

    The website is loading Http and not https and there are mixed contents.

    The following article can probably help to understand and resolve this issue.

    https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/

    Kind regards,
    Kriti

    April 3, 2020 at 1:38 am #3019
    Ben KeyteBen Keyte
    Participant

    This also happens to my website please could you check the problem (I am using firefox)? Also certain operating systems have found that there is no submit button at the end of the quiz. In this instance it was Apple. My website URL is https://coronapubquiz.uk

    Thanks,

    Ben

    April 3, 2020 at 9:39 am #3038
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Ben,

    Can you please confirm since how long you are experiencing this issue. Did this happen after the latest release of the plugin?.

    Regards,
    Kriti

    April 3, 2020 at 11:56 am #3041
    Ben KeyteBen Keyte
    Participant

    Hi Kriti,

    I have only just uploaded the plugin,so it has always been the latest version. Would it help if I downgraded it and if so, how do I do this?

    April 5, 2020 at 4:24 pm #3059
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Ben,

    We are looking into this issue. And our development team will fix it soon.

    I need to talk to the development team regarding the previous version of the plugin. I will get back to you soon.

    Regards,
    Kriti

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