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Refund for Logic Add on

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • July 22, 2020 at 2:28 pm #5018
    Temitope AdesinaTemitope Adesina
    Participant

    Hi,

    I implemented a simple survey with 2 questions but I may be having the same issues as reported previously on this site.

    Q1. Will you be attending?
    Ans: Yes or No

    Q2: How many people will be attending?
    Ans: 1, 2 or 3

    If they select Yes, they should go to the next question but if No, then the survey should end. There are 2 issues I’m having.
    First issue I’m having is I’m unable to make question 2 required but skip it if Q1 is No.
    Second issue is I’m unable to end the survey if they selected No from Q1.

    Thank you.

    July 22, 2020 at 5:41 pm #5021
    Temitope AdesinaTemitope Adesina
    Participant

    I updated the QSM plugin to 7.0 and also updated the Logic add on to version 1.0.6. The questions work better but I’m still having issues with skipping Q2 if Q1 is answered with a No.

    July 23, 2020 at 3:54 am #5026
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Temitope,

    I tried to create the quiz as per your your instructions: https://support-qsm.expresstech.dev/quiz/logic/

    You can skip the ques no. 2 and end the quiz if the answer to ques no. 1 is no. This can be done only if we make the q no. 2 “not required”. If we make the q no. 2 then it won’t be possible to skip the q no. 2 “required” without answering it.

    Thanks for reaching out to us.

    Kind regards,
    Kriti

    July 23, 2020 at 8:27 am #5029
    Temitope AdesinaTemitope Adesina
    Participant

    Thank you Kriti but I need Q2 to be required. Can I please get a refund because the logic won’t work the way I need it to?

    Thanks,
    T

    July 23, 2020 at 12:01 pm #5032
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Temitope,

    Our developers are already working on a fix and they have prioritized it. We will implement this functionality in the next version update.

    I will keep you posted once the new version will be released.

    Kind regards,
    Kriti

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