Import Quiz Not working
Welcome to QSM Support Forum. › Forums › QSM Pro Support › Import Quiz Not working
Tagged: import export
- This topic has 40 replies, 2 voices, and was last updated 2 years, 9 months ago by Kriti Sharma.
May 28, 2020 at 2:33 pm #4303
Our developers have planned to fix this issue in the next version release. I will keep you updated as soon as I hear back from them.
KritiJune 26, 2020 at 1:47 pm #4763
Our development team needs the admin credentials of your website so that they can resolve the issue. Please provide us the same and make sure to set the message as private before submitting your response.
KritiJuly 3, 2020 at 5:39 am #4871
Our development team need the admin credentials of your website so that they can resolve the issues reported by you.
Please share the same with us.
KritiJuly 8, 2020 at 10:00 am #4906This reply has been marked as private.July 8, 2020 at 12:33 pm #4910
I tried to reset the password and got the following error. Please check the screenshot.
Attachments:You must be logged in to view attached files.July 21, 2020 at 7:00 pm #5014
Our developers again tried to export the quiz from your website and then imported it on their staging website. But this time they didn’t experience any issue. Please let us know if you are still experiencing the issue or not. We have kept your issue on highest priority and will resolve it as soon as you provide us the details.
KritiJuly 24, 2020 at 9:31 am #5064
Hi Kriti, I could not see the imported quiz on our site? If you recall I provided the export file from my production site ealier in the ticket which you were investigating – please see earlier comments. The problem appears to be with this one quiz. Can you please try to import it into my staging website with no problems to verify it is ok and diagnose the issue because I think it is still an issue. See also the “before” and “after” screenshots of what it should look like including the questions that are not imported.
I don’t recall using library questions, which you made a comment on.
Also there are two issues arising in this ticket.
1. Import not importing all the questions (which might be a problem with the export)
2. Importing logic not working – which you said would be resolved
Could you please review and advise again
TimJuly 24, 2020 at 5:08 pm #5078
Our developer didn’t imported quiz on your website. They exported the quiz from your website and then imported it on their staging website. The quiz which was exported from your website, imported the questions correctly on his website. That’s why, I again wanted to request you to try importing and exporting the quiz on your website again and check whether the issue still persists or not.
Regarding “2. Importing logic not working – which you said would be resolved”. Our developers will fix this issue in the next version release of the Export-Import addon. I will keep you posted regarding the same.
KritiJuly 29, 2020 at 8:44 am #5092
I tried the import again on our development website, after updating the plugins.
The import dod not import all the qwuestions and it appeared to insert a question from an existing quiz. If you check on our development website you will see what I mean. Perhaps if you also try importing the same exported quiz file I provided you will see what happens.
TimJuly 29, 2020 at 7:15 pm #5093
Thanks Tim, for providing the update. I will forward your response to the development team and ask them to look into it.
KritiAugust 4, 2020 at 3:31 pm #5097
We have released the latest version of Export/Import addon. It now also exports and imports the logic applied to the quizzes.
Please update and let me know if you face any issue.
- You must be logged in to reply to this topic.