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Import Quiz Not working

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Viewing 11 posts - 31 through 41 (of 41 total)
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  • May 28, 2020 at 2:33 pm #4303
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Tim,

    Our developers have planned to fix this issue in the next version release. I will keep you updated as soon as I hear back from them.

    Regards,
    Kriti

    June 26, 2020 at 1:47 pm #4763
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Tim,

    Our development team needs the admin credentials of your website so that they can resolve the issue. Please provide us the same and make sure to set the message as private before submitting your response.

    Regards,
    Kriti

    July 3, 2020 at 5:39 am #4871
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Tim,

    Our development team need the admin credentials of your website so that they can resolve the issues reported by you.

    Please share the same with us.

    Kind regards,
    Kriti

    July 8, 2020 at 10:00 am #4906
    Tim WTim W
    Participant
    This reply has been marked as private.
    July 8, 2020 at 12:33 pm #4910
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Tim,

    I tried to reset the password and got the following error. Please check the screenshot.

    Regards,
    Kriti

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    July 21, 2020 at 7:00 pm #5014
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Tim,

    Our developers again tried to export the quiz from your website and then imported it on their staging website. But this time they didn’t experience any issue. Please let us know if you are still experiencing the issue or not. We have kept your issue on highest priority and will resolve it as soon as you provide us the details.

    Kind regards,
    Kriti

    July 24, 2020 at 9:31 am #5064
    Tim WTim W
    Participant

    Hi Kriti, I could not see the imported quiz on our site? If you recall I provided the export file from my production site ealier in the ticket which you were investigating – please see earlier comments. The problem appears to be with this one quiz. Can you please try to import it into my staging website with no problems to verify it is ok and diagnose the issue because I think it is still an issue. See also the “before” and “after” screenshots of what it should look like including the questions that are not imported.

    I don’t recall using library questions, which you made a comment on.

    Also there are two issues arising in this ticket.

    1. Import not importing all the questions (which might be a problem with the export)
    2. Importing logic not working – which you said would be resolved

    Could you please review and advise again

    Thanks
    Tim

    July 24, 2020 at 5:08 pm #5078
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Tim,

    Our developer didn’t imported quiz on your website. They exported the quiz from your website and then imported it on their staging website. The quiz which was exported from your website, imported the questions correctly on his website. That’s why, I again wanted to request you to try importing and exporting the quiz on your website again and check whether the issue still persists or not.

    Regarding “2. Importing logic not working – which you said would be resolved”. Our developers will fix this issue in the next version release of the Export-Import addon. I will keep you posted regarding the same.

    Kind regards,
    Kriti

    July 29, 2020 at 8:44 am #5092
    Tim WTim W
    Participant

    Hi Kriti,

    I tried the import again on our development website, after updating the plugins.

    The import dod not import all the qwuestions and it appeared to insert a question from an existing quiz. If you check on our development website you will see what I mean. Perhaps if you also try importing the same exported quiz file I provided you will see what happens.

    Thanks

    Tim

    July 29, 2020 at 7:15 pm #5093
    Kriti SharmaKriti Sharma
    Keymaster

    Thanks Tim, for providing the update. I will forward your response to the development team and ask them to look into it.

    Regards,
    Kriti

    August 4, 2020 at 3:31 pm #5097
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Tim,

    We have released the latest version of Export/Import addon. It now also exports and imports the logic applied to the quizzes.

    Please update and let me know if you face any issue.

    Kind regards,
    Kriti

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