Import Quiz Not working
Welcome to QSM Support Forum. › Forums › QSM Pro Support › Import Quiz Not working
Tagged: import export
- This topic has 40 replies, 2 voices, and was last updated 2 years, 9 months ago by Kriti Sharma.
April 17, 2020 at 10:27 am #3284
Hi, I am trying to copy a quiz between a production and development site.
I have the premium addons and these are installed on both sites. See screenshot of plugins. I can successfully export from both sites, but I am unable to import a quiz – this is the first time I have tried to do this. There is no success or error message displayed after selecting the file and, but the quiz does not appear in the list of available quizes.
I have tried both JSON and CSV formats and have tried simple / small and also larger / more complex quizes without any success.
I tried re entering the license key, including the premium bundle license key but I cant get it to work. I also tried disabling other non critical plugins so I have the mimumum activated.
Could you please help resolve.
Attachments:You must be logged in to view attached files.April 18, 2020 at 4:52 pm #3312
As we aren’t experiencing this issue at our end. We need the admin credentials of your website so that we can look into the issue.
KritiApril 18, 2020 at 5:13 pm #3315This reply has been marked as private.April 20, 2020 at 5:17 am #3322
Please provide the admin role to username Kriti.
KritiApril 20, 2020 at 8:25 am #3334
Hi Kriti, I have assigned the admin role.
TimApril 22, 2020 at 8:38 am #3368
Hi Kriti, any update on this item – do you login to check?
Please note that the import works when importing to the same site that the quiz was exported from but it does not work when trying to import to a differenct site (like my dev site)
TimApril 22, 2020 at 9:38 am #3371
Thanks for updating me Tim. I will, check it once again.
KritiApril 25, 2020 at 2:11 pm #3430
I just imported a quiz that was created on my staging website on your website. The quiz imported and worked perfectly fine.
Hope the problem is resolved now. Please check and confirm.
KritiApril 26, 2020 at 9:35 am #3436
Hi Kriti, I can see that there is a new quiz, but the import still does not work for me.
I updated to the latest version of the plugin also (which I had to do manually because the auto update would not work). But still no success.
Can you please explain what you did? Perhaps you could send me the file you used to import and I will try and load that same file?
TimApril 26, 2020 at 10:17 am #3437
I now got this working. I deleted the plugins and reinstalled on both sites, recreated the export file and imported it successfully to the second site.
TimApril 26, 2020 at 10:40 am #3438
Hi Kriti, having been successful with importing a quiz to another site, I did some testing and discovered that when logic is defined in a quiz, the imported version does not properly contain the logic from the original quiz. See the screenshot which shows blank entries.
Perhaps you could try and replicate in your export / import?
Attachments:You must be logged in to view attached files.April 27, 2020 at 6:02 am #3455
Yes, Tim. The Export functionality doesn’t save the logic settings of the quiz. We will try to implement it in the future releases as the feature request. But if you need it on the urgent basis as the custom requirement, please contact our development team at https://justhyre.com/get-a-quote/
KritiApril 27, 2020 at 7:52 am #3461
In my opinion this is a bug not a feature request, especially as this is a plugin that was already purchased. So the problem should be rectified as soon as possible.
Would you mind explaining why would you think this is not a bug, given the fact it is a paid for quiz export and import extension?
TimApril 27, 2020 at 12:09 pm #3463
I have forwarded this request to the development team and they will try to implement it soon.
KritiApril 27, 2020 at 12:13 pm #3464
ok thank you.
- You must be logged in to reply to this topic.