Import Quiz Not working
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Tagged: import export
- This topic has 40 replies, 2 voices, and was last updated 2 years, 9 months ago by Kriti Sharma.
April 27, 2020 at 4:07 pm #3473
All the best.
KritiMay 5, 2020 at 6:07 pm #3604
Unfortunately I am following up on this issue again. I thought the export import was working fine (other than the logic bug), but I just imported a quiz and found another problem. Attached are screenshots showing the quiz in the original site, and moments later the same quiz in the destination site.
This shows that
1. Some questions are not imported (I also searched the imported quiz for the original questions)
2. A question from a completely different quiz pre existing in the target import site was inserted into the imported quiz
3. The order of the questions is mixed up.
It is clear that in some simple cases it may appear to work but on closer inspection and more complex scenarios there are problems.
Could you please ask the development team to review the code and comment.
Attachments:You must be logged in to view attached files.May 6, 2020 at 5:00 am #3616
We need to login to your website so that we can look into the issue. Your website is under maintenance so I could not login using the previous credentials.
KritiMay 6, 2020 at 8:26 am #3621
Hi Kriti, could you please first explain what you need to look at as you did a test last time and you think it is working, so I am not sure what you will inspect?
All the plugins are up to date including the latest release. If you ask me some relevant questions I can aim to provide the answers.
TimMay 6, 2020 at 11:17 am #3623
Tim, I will have to ask the development team to troubleshoot the issue. So that they can look at the issue by logging in to your website.
KritiMay 7, 2020 at 9:38 am #3657
Please explain how they will trouble shoot? I wish to understand what they will actually do.
I will send the system info in a seaparate attached file for more information. Despite the error log entry below, there is apparently no error checking and warning displayed during or following the import. Could you please confirm what error checking and validation is performed as there is no documentation that I can find on export / import conditions or rules that are applied etc
In the Recent logs there is the following information – please ask the development team to review the log file comment:
“Log created at 2020-05-07 09:27:49: Error uploading QSM – Export & Import file – Error: Incorrect type. Supplied type:”May 7, 2020 at 9:39 am #3658May 8, 2020 at 4:41 am #3677
I need to talk to the development team regarding this issue. I will keep you posted as soon as I hear back from them.
KritiMay 11, 2020 at 4:34 am #3744
We request you to please provide a copy of the quiz export json file.
Please check whether this screen-shot provide by you is what it should look like in my Questions tab after importing quiz. https://support.quizandsurveymaster.com/wp-content/uploads/2020/05/Before-Export.png
We will need to import the quiz into our staging website.
KritiMay 11, 2020 at 9:05 am #3748May 11, 2020 at 10:55 am #3754
Tim, The JSON file is not attached in the above response.
KritiMay 11, 2020 at 11:00 am #3755May 12, 2020 at 5:27 am #3796
Thanks Tim, I have forwarded this file to the development team.
KritiMay 12, 2020 at 2:37 pm #3834
The import quiz is large.
We noticed the questions in the first page are from our question bank and not from the import JSON file.
We have made a bug report for this issue. I will keep you posted as soon as hear back from them.
KritiMay 28, 2020 at 7:25 am #4292
Hi Kriti, any update on this as it is a month since the last comment?
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