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Why do not you answer? You seriously left us in a difficult situation.

Welcome to QSM Support Forum. Forums QSM Pro Support Why do not you answer? You seriously left us in a difficult situation.

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  • #4827
    nevzat zenginnevzat zengin
    Participant

    Hello
    There is a serious problem with your systems. You released the version 2-3 days ago, the system became bad.
    50% of our students were not accepted.
    Why do not you answer? You seriously left us in a difficult situation.
    The error file is sufficient. 250 students cannot make all 0. We are constantly receiving complaints.
    Urgent support please
    https://www.tasarionlinegitim.com/quiz/8-online-dgs-deneme-sinavi
    Password: 144985616

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    #4829
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Nevzat,

    Welcome to Qsm Pro Support Forum.

    I apologize for the delayed response from our side, but as we have multiple channels where users can report their issues. May I know where have you submitted your Support request? Is it via Email or tawk or this Support Forum? But as I am seeing, there is no Support ticket that is left unanswered from our side, If it so please paste the link of that Support ticket here.

    I just submitted quiz on your website with “Test” Name. On the results page, the questions for which I have given answers were recorded. You can also check out my result from the admin panel, whether it has recorded the responses given by me or not.

    But to give you a proper resolution, it would be very helpful if you can provide us the admin credentials of your website. We have recorded your issue and would love to resolve it as soon as you give us the admin details.

    Waiting for your response.

    Kind regards,
    Kriti

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