Skip to content Skip to main navigation Skip to footer

Visitor’s IPs problem

Welcome to QSM Support Forum. Forums QSM Pro Support Visitor’s IPs problem

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #4431
    AM-StudioAM-Studio
    Participant

    Hi.
    I am using Cloud flare and i have problem with visitor’s IPs that the result page shows Cloud flare IPs.
    How can I fix this problem. Also this problem limits some others to answer the quiz and it says that you have done this quiz. But they didn’t have.
    Please help me. I need to get their IPs in a true way.
    Thank you.

    #4433
    AM-StudioAM-Studio
    Participant

    Visitors’ IPs

    #4437
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    Regarding this query: “I am using Cloud flare and i have problem with visitor’s IPs that the result page shows Cloud flare IPs.”

    I request you to please share the quizz’s URL so that we can look into the issue.

    Regarding this query: “Also this problem limits some others to answer the quiz and it says that you have done this quiz. But they didn’t have.”

    Make sure that the following setting must be set to zero: How many times can a user take this quiz? (Leave 0 for as many times as the user wants to.) on the Options tab.

    Kind regards,
    Kriti

    #4484
    AM-StudioAM-Studio
    Participant

    Hi. Thank you for answering to me.
    But I don’t want to set times can a user take this quiz to 0. I want that each visitor could be able to answer the quiz one time.
    Also please suggest me a ways to change the way that this plugin gets Visitors’ IPs to a way that it gets them from ipify.org service not from the server.
    Thank you.

    #4487
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    I have to talk to the development team regarding this query. Please expect a little delay in response as it is weekend.

    Kind regards,
    Kriti

    #4505
    AM-StudioAM-Studio
    Participant

    Thank you.
    I am waiting for your answer.

    #4513
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    For this query, “But I don’t want to set times can a user take this quiz to 0. I want that each visitor could be able to answer the quiz one time.”

    You will have to set the setting ” how many times can a user take this quiz” to 1.

    For this query, “Also please suggest me a ways to change the way that this plugin gets Visitors’ IPs to a way that it gets them from ipify.org service not from the server.”

    To get ip from ipify.org we need to call ipify API. So we can consider this as feature request and this will take time as we are working on version 7.0.

    Hope this resolved your query.

    Kind regards,
    Kriti

Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.