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Unable to Input My License Key/Import Quizzes

Welcome to QSM Support Forum. › Forums › QSM Pro Support › Unable to Input My License Key/Import Quizzes

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • September 25, 2019 at 3:51 pm #547
    September 26, 2019 at 2:02 am #557
    KharisKharis
    Keymaster

    Hello Darcy,

    I will pass it to account manager. What is the email address you used to purchase? At this time, try removing it and save. Then re-enter it and save again.

    Regards,
    Kharis

    October 1, 2019 at 12:43 pm #602
    Darcy SharpDarcy Sharp
    Participant
    This reply has been marked as private.
    October 3, 2019 at 1:15 pm #620
    KharisKharis
    Keymaster

    Hello Darcy,

    Thank you for your email. I’ve passed it to license manager. Hopefully we can resolve it soon. Please be patience.

    Regards,
    Kharis

    October 6, 2019 at 1:49 pm #652
    KharisKharis
    Keymaster

    Hello there,

    We have activated your license. Please let us know if you’re still getting trouble with it.

    Regards,
    Kharis

    October 6, 2019 at 1:56 pm #653
    KharisKharis
    Keymaster

    If you’re still getting it not working, we can reset your licese if you want to.

    Regards,
    Kharis

    October 8, 2019 at 3:43 pm #700
    Darcy SharpDarcy Sharp
    Participant
    This reply has been marked as private.
    October 9, 2019 at 9:07 pm #725
    Darcy SharpDarcy Sharp
    Participant
    This reply has been marked as private.
    October 11, 2019 at 8:19 am #741
    KharisKharis
    Keymaster

    Hello there,

    Please share me your site’s admin login username and password to allow me checking it directly. Use private reply to securely share sensitive information.

    Regards,
    Kharis

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