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Sync with Google Sheets Addon Issue

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 22, 2020 at 11:52 pm #2780
    aymm1617@gmail.com[email protected]
    Participant

    Installed the Sync with Google Sheets Addon and it does not work, it is loading at the end of the exam and does not show the results page, nor does any data reach the spreadsheet.
    I have already increased the memory limit of the php, checked the speed of the site. Everything is correct and does not work.

    I need help please.

    March 23, 2020 at 9:34 am #2796
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    I am forwarding your issue to the development team. I will be right back to you as soon as I hear back from them.

    Regards,
    Kriti

    March 25, 2020 at 8:18 am #2829
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    We are experiencing an internal server error with Google sheet connector. So we made a bug report for this. Our developers will try to fix this bug soon.

    Regards,
    Kriti

    • This reply was modified 4 years, 1 month ago by Kriti SharmaKriti Sharma.
    April 1, 2020 at 5:06 pm #2989
    aymm1617@gmail.com[email protected]
    Participant

    I have updated to the latest version and it works correctly, I no longer have a problem at the end of the test, it shows the results page and exports the contact data to Google correctly.
    Thanks to the support team for their timely support!

    April 2, 2020 at 7:35 am #3001
    Kriti SharmaKriti Sharma
    Keymaster

    I am glad that now it is working properly for you. Feel free to contact us anytime.

    Regards,
    Kriti

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