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Save user details and Certificate Portrait

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • March 2, 2020 at 2:08 pm #2535
    andy@wolfman.ltd[email protected]
    Participant

    Hi Kriti,

    I have a couple of questions:

    When a user tries to take the survey again, we want to be able to keep their user details so when they go back to the start they do not have to enter them again. Is this possible or would the Save & Resume plugin provide this functionality?

    Secondly with the Certificate we would like it to be Portrait rather than landscape (not my choice). Is this possible?

    Many thanks.
    Andy

    March 2, 2020 at 6:27 pm #2540
    andy@wolfman.ltd[email protected]
    Participant

    I have found the solution to the Portrait/Landscape setting (by tweaking generate-certificate.php), though now they changed their mind and went back to Landscape…

    So I just need to know the info about keeping the user details if they fail and retake the test please.

    Many thanks.
    Andy

    March 3, 2020 at 4:14 pm #2559
    andy@wolfman.ltd[email protected]
    Participant

    Hi there,

    Wondering if there was an answer to my question:

    When a user tries to take the survey again, we want to be able to keep their user details so when they go back to the start they do not have to enter their details again. Is this possible to save them or would the Save & Resume plugin provide this functionality?

    Thank you.

    Andy

    March 4, 2020 at 12:19 am #2563
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Andy,

    Welcome to QSM Pro Support forum. Hope you are doing well.

    For logged in users, you can follow the below steps:

    You need set the ‘Disable autofill for contacts’ to ‘no’.

    Then, to retrieve the contact information, you will either have to ‘Should we ask for the user’s name? (Only here for older versions. Use Contact tab for this.)’ , ‘ Should we ask for users business? (Only here for older versions. Use Contact tab for this.)’,
    ‘Should we ask for email? (Only here for older versions. Use Contact tab for this.)’, ‘Should we ask for phone number? (Only here for older versions. Use Contact tab for this.)’ to ‘Yes’.

    Or you will have to set up the contact info using ‘Contact’ tab for this.

    For non-logged in users, this is not possible. They will have to enter the data again. Save and Resume plugin saves the data in the form of session id and not as separate fields.

    Regards,
    Kriti

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