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Quiz Logic and Check box list

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Viewing 12 posts - 1 through 12 (of 12 total)
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  • November 6, 2019 at 12:22 pm #1037
    Simone MaggioSimone Maggio
    Participant

    Hello,
    when I create a rule to show a field (a small open answer in this case) from a checkbox list action (or Multiple Response field), the logical condition does not work.
    Otherwise if I set a rule on a radio button (Multiple choice) or drop down list it works.

    Thanks in advance

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    November 7, 2019 at 2:27 pm #1059
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Simone,

    Hope you are having a great day!

    Can you please share the URL and the credentials of your website so that I can have a detailed look into the issue.

    Thanks for having patience with us.

    Kind Regards,
    Kriti Sharma

    November 7, 2019 at 4:17 pm #1064
    Simone MaggioSimone Maggio
    Participant
    This reply has been marked as private.
    November 7, 2019 at 4:31 pm #1065
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Simone,

    The logic is not working as per your requirements. I need admin credentials to have a look at the logic. Please mark the message as private before sharing the credentials.

    Kind regards,
    Kriti Sharma

    November 7, 2019 at 4:42 pm #1066
    Simone MaggioSimone Maggio
    Participant

    I have attached the logic as a screenshot, but it’s only a simple example.
    It’s nothing but a Multiple Response field that shows a Text field by selecting one of three checkbox option.
    Sorry but i can’t give you credentials.

    November 7, 2019 at 5:12 pm #1067
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Simone,

    It is perfectly fine if you are not comfortable with sharing your website credentials. In the above screenshot, I noticed that When the answer to first question becomes ‘a’, you want second question to show up. But you haven’t selected the option ‘a’ as a correct answer. I request you to please make the option ‘a’ as correct answer to that question.
    Then let’s see if it works or not.

    Kind Regards,
    Kriti

    November 7, 2019 at 5:29 pm #1068
    Simone MaggioSimone Maggio
    Participant

    Sorry but nothing. Checking option a as correct answer doesn’t work.
    I also added a multiple choice question (question 3) that shows a “question 4” if the a option is selected. It has the same configuration as “question 1”
    and it works.

    November 7, 2019 at 5:41 pm #1069
    Kriti SharmaKriti Sharma
    Keymaster

    Simone,

    I am going to forward your issue to our development team. Please give us sometime to have a detailed analysis of the issue. We will get back to you as soon as we have some resolution to the problem.

    Kind regards,
    Kriti Sharma

    November 7, 2019 at 5:52 pm #1070
    Simone MaggioSimone Maggio
    Participant

    Thank you.

    November 8, 2019 at 6:28 am #1075
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Simone,

    Actually, the issue is not with the logic or the question type. Infact, it is the nature of the question because of which you seeing different results. A Multiple Response question is similar to a Multiple Choice question, except that instead of being required to make one (and only one) choice, the user is allowed to make none, one, or more than one choice. Whereas a multiple choice question can take only one response as an answer.

    This is the reason you are experiencing different responses with both question types. I suggest you to please use ‘multiple choice question’ for this logic to happen in a correct way.

    Kind Regards,
    Kriti Sharma

    November 8, 2019 at 2:18 pm #1115
    Simone MaggioSimone Maggio
    Participant
    This reply has been marked as private.
    November 9, 2019 at 9:15 am #1128
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Simone,

    I am glad that you managed to work out with the issue as per your requirements. I will forward this feature request to our development team.

    Thanks for reaching out to us.

    Kind Regards,
    Kriti Sharma

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