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Quiz breaking Elementor page

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  • May 14, 2020 at 2:38 pm #3911
    lex lumbetolex lumbeto
    Participant

    My quiz seems to be causing video and images not to work anymore on my page. I am using Elementor page builder. Once I load the live webpage the Hero Video does not work and an image is missing. As soon as I turn off the quiz plug in. The page looks fine. Also the quiz no longer shows up the way it used to. It only gives me a submit button. Once I hit submit I get one of my standard completion pages. However theres a weird message underneath. it reads Fatal error: Call to undefined function is_plugin_active() in /home2/ab60047/public_html/wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php on line 1067

    May 16, 2020 at 5:13 am #3952
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Welcome to Qsm Pro Support Forum. Hope you are having a great day. Please expect a little delay in response as it is weekend. I will get back to you soon.

    Regards,
    Kriti

    May 17, 2020 at 7:28 pm #3969
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Lex,

    I request you to please share the website’s admin credentials and the quiz name with me so that we can look into the issue.

    Make sure to set the message as private before sharing the credentials.

    Regards,
    Kriti

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