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Questions gone and overwritten by other questions

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 21, 2019 at 6:38 pm #1248
    Ralph VRalph V
    Participant

    I created 5 questions and multiple answer and it worked (quiz=1). I created a second quiz with ten questions and multiple answers. Initially everything was fine bu now my question and answers from the second quiz have overwritten my questions and answers from quiz=1. Is this a bug?

    November 21, 2019 at 7:16 pm #1249
    Ralph VRalph V
    Participant

    So I decided to re enter the questions for the first quiz. Now those questions have overwritten the questions from the second quiz. Is this a bug or feature (that is turned on by default).

    November 22, 2019 at 5:21 am #1250
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Ralph,

    Welcome to QSM Pro Support! Hope you are doing good!

    Can you please share your website’s credentials so that I can have a look at the issue. As we haven’t faced any such issue till now so I need to check the cause of it.

    Regards,
    Kriti

    November 22, 2019 at 1:19 pm #1253
    Ralph VRalph V
    Participant

    Thanks for the offer but I prefer not to give acces to my system unless it’s absolutely needed. The problem was maybe caused when I duplicated a quiz. I created a new one from scratch and up until now it works again.

    Can you tell me why the report that is send to the customers mail address shows data like: “Answer Provided, Correct Answer, Comments Entered” Even when there is no data to display? It makes the mail unnecessary large and cluttered with useless information.

    Best regards, Ralph

    November 22, 2019 at 1:28 pm #1254
    Ralph VRalph V
    Participant

    I would say the following is logical: When there is no correct answer defined in the admin panel the text: “Correct answer:” should not be displayed. When the comment field is set to none “Comments Entered:” should not be displayed. When no answer is given by the customer the report should say something like: No answer provided. Let me know if I’m missing something.

    November 22, 2019 at 1:42 pm #1255
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Ralph,

    You can remove %QUESTIONS_ANSWERS% template variable from the email template and use other available template variables from the list. %QUESTIONS_ANSWERS% template variable ‘Shows the question, the answer the user-provided, and the correct answer’.

    And we will work on the correct answer and comments entered field when there is no correct answer defined in the admin panel & when the comment field is set to none.

    Regards,
    Kriti

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