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mailchimp integration does not work

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • June 5, 2020 at 11:45 am #4481
    marco.nitti@kailab.com.br[email protected]
    Participant

    I installed and configured the mailchimp integration plugin according to the documentation provided. But it doesn’t work!

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    June 5, 2020 at 7:27 pm #4486
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Marco,

    I request you to please share the admin credentials of your website and MailChimp account so that we can check why the issue is happening.

    Make sure to set the message as private before sharing the credentials.

    Regards,
    Kriti

    June 8, 2020 at 12:17 pm #4504
    marco.nitti@kailab.com.br[email protected]
    Participant
    This reply has been marked as private.
    June 8, 2020 at 6:43 pm #4511
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Marco,

    We also need the credentials of your Mailchimp account. Please share the same.

    Regards,
    Kriti

    June 8, 2020 at 7:53 pm #4522
    marco.nitti@kailab.com.br[email protected]
    Participant
    This reply has been marked as private.
    June 9, 2020 at 10:34 am #4530
    Kriti SharmaKriti Sharma
    Keymaster

    Ok, Marco.

    I will check this and get back to you.

    Regards,
    Kriti

    June 10, 2020 at 5:51 am #4547
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Marco,

    You have enabled 2 factor verification on your Mailchimp account. Please disable it so that I can continue logging in to your Mailchimp account.

    Regards,
    Kriti

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