Helpdesk for Best WordPress Quiz Plugin
Welcome to QSM Support Forum. › Forums › QSM Pro Support › I have 2 problems
Hello, I have 2 problems with the plugin
1.- When adding an image to the alternatives, it does not detect the correct one, but if it tells me that it is correct, attached screenshot
2.- When I export with the csv export addon, it does not give me all the data.
Welcome to QSM Pro support forum. Hope you are doing well.
1. Please add the images to answers using Rich text fields.
2. Please explain what type of data is missing in the export file.
Attached image you request, the other export problem I am solving now
As I am seeing that you are seeing maths symbol in your questions, please refer to the following article for this purpose: https://quizandsurveymaster.com/docs/about-quiz-survey-master/using-math-symbols-in-questions/
I did what you indicated and I solved some answers that appeared to be incorrect, but the one I attached continues to have problems and occupies Latex.
I request you to share the admin credentials of your website so that we can look into the issue. And please tell me the name of the quiz and with what question number you are having problem with.
the test is matematica question 5
Thanks for providing us the credentials, I will check and let you know regarding the same.
It would be very helpful If you can share the above screenshot of q. No. 5 in English language so that I can understand the issue you are pointing out.
The problem in the “math question 5” test if you look at it says the answer provided and the correct answer is the same but the system marks it as incorrect
Thanks. We will look into the issue and keep you posted regarding the same.
Hi, about our problem with the question 5. we really need an answer ASAP, the test it’s online at this moment and our client is not recolecting the correct data. This is a big problem for us. Please, tell me how we can fix it.
Our developers are looking into the issue to provide you a fix. I will keep you updated regarding the process.
While working on your website, we noticed that you have already made changes to question 5, are you still facing the issue on your quiz? Please confirm.