Skip to content Skip to main navigation Skip to footer

Google Sheet connector -automatic update

Welcome to QSM Support Forum. › Forums › QSM Pro Support › Google Sheet connector -automatic update

Tagged: 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • June 4, 2020 at 10:51 pm #4465
    lena dolterlena dolter
    Participant

    hi there. I have an update to QSM google sheet connector, it says view update 2.0.1 that an automatic update isn’t available.

    but when I click on the link, it’s prompting a fee.

    I have the premium package, and gooogle sheet connector is included, why is it prompting me to pay?

    Thank you,
    lena

    Attachments:
    You must be logged in to view attached files.
    June 5, 2020 at 6:53 am #4474
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Lena,

    Let me talk to the development team and get back to you as soon as possible.

    Kind regards,
    Kriti

    June 9, 2020 at 10:16 am #4525
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Lena,

    Are you still facing the issue? Please confirm.

    Kind regards,
    Kriti

    June 11, 2020 at 9:43 am #4563
    dev@nexasi.com[email protected]
    Participant

    we are using google suit but it is showing errors like below the screen shot

    Attachments:
    You must be logged in to view attached files.
    June 11, 2020 at 3:15 pm #4571
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    Please click on the Advanced link and then follow the required steps. Please let me know whether you were able to get the code or not?

    Kind regards,
    Kriti

    June 15, 2020 at 5:18 am #4621
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Lena,

    As you haven’t responded back so I am marking this ticket as resolved. Feel free to contact us for further assistance.

    Kind regards,
    Kriti

    June 15, 2020 at 11:56 am #4625
    lena dolterlena dolter
    Participant

    Hi Kriti,

    I did respond in an email.

    I guess I have to respond here. I am still having the issue .

    here is what is happening:

    when I click to install the update I am still prompted to buy it. I don’t see where i can click “Advanced link”

    I only see this:

    Attachments:
    You must be logged in to view attached files.
    June 15, 2020 at 6:30 pm #4635
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Lena,

    As we aren’t experiencing this issue at our end, I request you to please share the admin credentials of your website so that we can check the issue.

    You can also manually download the plugin from the qsm website by logging in to your account.

    “I don’t see where i can click “Advanced link””

    After activating the plugin, go to Addon settings and then get the Google code. Then you will see the Advanced link to get the Google code.

    Regards,
    Kriti

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.