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Getting error with the 6.3.5 version

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Viewing 12 posts - 1 through 12 (of 12 total)
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  • November 22, 2019 at 3:40 pm #1256
    serfilgam@gmail.com[email protected]
    Participant

    Hello, my name is Danilo. After updating 2 of my websites to the version 6.3.5 appeared errors in the pages.
    My others websites, still in version 6.3.4 are working fine.

    November 22, 2019 at 3:45 pm #1257
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    Welcome to QSM Pro Support! Hope you are doing good!

    I apologize for the inconvenience you are facing. Let me forward your concern to the development team. Can you please tell what type of errors your websites reported after updating?

    Regards,
    Kriti

    November 22, 2019 at 3:48 pm #1258
    serfilgam@gmail.com[email protected]
    Participant

    Please, take a look:

    4 Exercícios Online de Alemão para Iniciantes

    Pretérito Indefinido e Imperfecto – Atividades Básico II

    November 22, 2019 at 3:51 pm #1259
    Kriti SharmaKriti Sharma
    Keymaster

    I request you to please share the errors in the English language.

    Kriti

    November 22, 2019 at 3:58 pm #1260
    serfilgam@gmail.com[email protected]
    Participant

    I thought it would be better for you to see the error directly in the page.
    The problem is that plugin questions are cluttered and unorganized on the page.

    November 22, 2019 at 3:59 pm #1261
    serfilgam@gmail.com[email protected]
    Participant

    See the diference. This website below still has de 6.3.4 version and it is still working fine:

    Exercícios DO and DOES Simple Present: com Gabarito

    November 22, 2019 at 4:31 pm #1263
    Kriti SharmaKriti Sharma
    Keymaster

    Ok, we will take a look at the errors.

    Regards,
    Kriti

    December 1, 2019 at 7:50 am #1321
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Are you still experiencing problem with version 6.3.5 of the plugin? When we navigated to the websites you mentioned above, we didn’t see any errors. Can you please explain what kind of errors you experienced or are experiencing on the websites? So that we can give you the resolution.

    Kind Regards,
    Kriti

    • This reply was modified 4 years, 5 months ago by Kriti SharmaKriti Sharma.
    December 2, 2019 at 1:11 pm #1333
    serfilgam@gmail.com[email protected]
    Participant

    Hello, yes, still not working as before.

    I had to desable one plugin and my in post adsense to work so so.
    But in the midle of the questions are showing these ‘3 out of 7’. These were not appearing before.

    December 2, 2019 at 2:38 pm #1336
    Monique ThoonsenMonique Thoonsen
    Participant

    When using your plugin 6.3.5 it results in a 500 error:
    PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 245760 bytes) in …/wp-includes/class.wp-scripts.php on line 497

    Increasing memory from 256MB to 384MB doesn’t have any effect. Even the 6.3.6 version (not released yet, but we were able to download it directly) had the same issue. Rolling back to version 6.3.4 fixed it.

    Home

    December 2, 2019 at 4:52 pm #1339
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Serfilgam,

    I request you to please mention your issues in detail for e.g. which plugin you had to disable in order to make the QSM plugin work and any else issue you are facing. After that, I will forward your concern to the development team and they will look in-depth into the issue.

    And the ‘3 out of 7’ feature is a pagination feature which is newly added in the plugin.

    Regards,
    Kriti

    December 2, 2019 at 5:00 pm #1340
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Monique,

    Welcome to QSM Pro Support.

    I request you to please raise a separate support ticket mentioning the issues you are facing right now so that we can track them in a more managed way.

    Also, I inspected the link of the homepage you mentioned above. I was unable to see any error on the homepage, even in the ‘console’ tab of the Google inspector tool. Can you please mention where you see this error, while raising a separate support ticket mentioning your issues.

    Kind regards,
    Kriti Sharma

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