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Does not send email after a user has finish the survay

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 7, 2020 at 3:21 am #3649
    Tiger DingTiger Ding
    Participant

    Hey support!

    I have correctly fill in the email id in the “email” section located in survey editting page and i did not set put any restriction. However the email system does not seem to be working, it did not send email to my admin after a user has done the survey. I have tried a different email id and got the same result.|
    Pls help me and feel free to ask me anything you need to solve the problem.

    Thanks 🙂

    May 12, 2020 at 11:03 am #3813
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    Welcome to Qsm Support Forum. Hope you are having a great day.

    Qsm uses wordpress email functionality to send the emails. Please check whether your website is sending emails successfully or not. To do this, change the email address under the user profile of yours.

    If your receive the confirmation email on new email address, then your website is successfully sending the emails.

    Regards,
    Kriti

    April 8, 2025 at 7:06 am #12910
    Glenn DavidGlenn David
    Participant

    Check that your email settings (like SMTP) are correctly set up, admin notifications are enabled, and the email isn’t landing in spam. Let me know what platform you’re using for more help block blast adventure

    April 24, 2025 at 7:21 am #13108
    Viola PorterViola Porter
    Participant

    Verify that admin notifications are enabled, that your email settings (such as SMTP) are set up appropriately, and that the email isn’t ending up in spam. If you need any additional assistance, let me know which platform you’re using. geometry dash

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    Participant

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    August 13, 2025 at 11:20 am #14633
    Sigourney ClaytonSigourney Clayton
    Participant

    It sounds like there might be an issue with the survey platform’s notification settings or email integration—double-check the backend configuration, ensure the email trigger is correctly set after survey completion, and verify that your SMTP or email service is functioning properly. For a quick break, you might enjoy playing Basket Random for some lighthearted fun!

    August 21, 2025 at 7:29 am #14747
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    Participant

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    October 14, 2025 at 11:00 am #15531
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    Participant

    It’s frustrating when a system does not send a confirmation email after a user finishes a survey. A smooth process, like the efficient services found at Aeropuertos en California, makes all the difference in user experience.

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