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Automatic Email bug

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #687
    Tine TasTine Tas
    Participant

    Hello,

    We are using automatic emails to automatically send the overview of the results to the owners of our business.

    We use the shortcodes as mentioned in this section, but the automatic email doesn’t look good when we receive it in our mailbox.
    Not all questions are displayed well, and makes it even hard to read it easily.

    Is there a solution for this to display this better?
    Screenshot of an email like this in attach.

    We use these shortcodes:

    %QUIZ_NAME%
    Average score: %AVERAGE_POINT%
    Name: %USER_NAME%
    Room type: %CONTACT_2%
    Room number: %CONTACT_3%
    E-mail: %USER_EMAIL%
    Questions answers: %QUESTIONS_ANSWERS%

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    #711
    KharisKharis
    Keymaster

    Hello there,

    Would you please share a link to your quiz, so I can try?

    Also please forward the result you got in your inbox to my email at [email protected]

    Regards,
    Kharis

    #712
    Tine TasTine Tas
    Participant

    Hello Kharis!

    I’ve send you an email with the link to the survey and an example of the email.

    Thanks for looking into this!

    #716
    KharisKharis
    Keymaster

    I am going to check it and will be back to you soon.

    Regards,
    Kharis

    #797
    KharisKharis
    Keymaster

    Hello there,

    To help us troubleshoot easier with our testing site, we need to duplicate your quiz items. Please use private reply to securely share us username and password to your site’s admin area. Also mention the link to the login page.

    Regards,
    Kharis

    #1082
    Tine TasTine Tas
    Participant

    Hello Kharis,

    I’ve send you login details to check our survey.

    We really would like to have this fixed.

    Thanks for looking into this.

    Tine

Viewing 6 posts - 1 through 6 (of 6 total)
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