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Ajax not working when user finishes test

Welcome to QSM Support Forum. › Forums › QSM Pro Support › Ajax not working when user finishes test

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • March 30, 2020 at 11:19 pm #2936
    guillermomarin@guillermomarin.net[email protected]
    Participant

    What happens is that when the user completes the test and hit “send”, Ajax gives an error (I can only see this error using Query Monitor) and the test is not processed, users don’t receive email with correction.
    This happened after updating to the latest version, before that, everything was working perfectly fine. If this cannot be fixed quick, can I have a link to the previous version? I need this fixed as soon as possible, thanks!!
    Guillermo

    March 31, 2020 at 5:08 am #2940
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Guillermo,

    Welcome to QSM Pro Support Forum. Hope you are having a great day.

    I am forwarding your issue to the development team. I will get back to you as soon as I hear back from them.

    Regards,
    Kriti

    March 31, 2020 at 12:34 pm #2954
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    There is no problem with submitting quiz.

    It is working on our staging website.

    All Question Type Test

    We request you to check for plugin or theme conflict.

    If you require a previous version QSM, please provide the following link.

    https://downloads.wordpress.org/plugin/quiz-master-next.6.4.4.zip

    Regards,
    Kriti

    April 3, 2020 at 3:09 am #3020
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Guillermo,

    Did the issue resolved or are you still experiencing it? Please let me know.

    Regards,
    Kriti

    April 9, 2020 at 4:57 pm #3122
    guillermomarin@guillermomarin.net[email protected]
    Participant
    This reply has been marked as private.
    April 10, 2020 at 2:23 am #3134
    Kriti SharmaKriti Sharma
    Keymaster
    This reply has been marked as private.
    April 16, 2020 at 10:34 am #3252
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Guillermo,

    We had tried out the quiz after logging into customer’s website using username umsupport

    https://secretosdemezcla.com/contenido-tecnicas-de-mezcla/preguntastest-tdm201/

    When the quiz load, there is a javascript error.

    https://drive.google.com/open?id=1qmXQUeCP_REaROc7_JVxWEbgvfLxA2se

    VM909:622 Uncaught ReferenceError: $zopim is not defined

    Which points to the following code in your website.

    $zopim(function() {
    $zopim.livechat.hideAll();
    });

    This is screen-cast of my test.

    https://drive.google.com/open?id=1s3H8pFT–rmxuo69wF2v_MdJDVdbjSGc

    Next, we proceeded to try out the quiz again using the username pruebatecnicas

    I am able to see the same javascript error.

    This is screen-cast of my second test.

    https://drive.google.com/open?id=1oxrlppbvddP46iHDOm-Ez0uUom_iO8nK

    NOTE: We request you to remove that block of javascript which is causing error. That block of javascript code does not belong to our plugin.

    This could be the cause of why your students are not able to submit quiz, as the javascript error may affect certain browser.

    At the moment, you can recommend your students to use Chrome browser, as I am able to take the quiz, submit and see the results without any issue. ( please refer to my screen-casts )

    Regards,
    Kriti

    April 16, 2020 at 4:30 pm #3270
    guillermomarin@guillermomarin.net[email protected]
    Participant

    Hello again Kriti.
    Just sent you an email with more details.
    Please check it as soon as you can.
    Thanks
    G

    April 18, 2020 at 3:52 pm #3305
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Guillermo,

    We don’t see any problem.

    We were able to submit the quiz.

    https://drive.google.com/open?id=1_HzoKkpyNw8JQtUjKRUB2DRVjz3jbg_w

    In Chrome developer tools -> Networking -> XHR -> Timing

    You can see the Ajax response time from server is quite fast.

    https://drive.google.com/open?id=1vy_2bmDUy6_fh-g8g-cPT5-LK34r20ww

    This is the explanation for the Timing

    https://developers.google.com/web/tools/chrome-devtools/network/reference#timing-explanation

    Regards,
    Kriti

    April 18, 2020 at 5:55 pm #3316
    guillermomarin@guillermomarin.net[email protected]
    Participant

    Hello Kriti

    Thanks for your work.
    Here’s what I’m getting from the chrome console when submitting the test quiz, hopefully it helps you figuring out what the problem is.
    I have several clients complaining for tests not working. This is hurting my business so hopefully we can find a solution soon.
    (For some reason, when in incognito mode, tests work with no problem)

    PHP Errors on Ajax Response:

    {type: “notice”, message: “Undefined index: qmn_quiz_id”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 947, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined property: stdClass::$quiz_id”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 951, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined property: stdClass::$quiz_name”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 952, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined property: stdClass::$system”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 953, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined property: stdClass::$quiz_taken”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 1833, stack: Array(3), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined property: stdClass::$user_name”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qsm-contact-manager.php”, line: 194, stack: Array(2), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined property: stdClass::$quiz_id”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 1177, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined property: stdClass::$question_from_total”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 1198, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined property: stdClass::$social_media”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 1390, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined property: stdClass::$enable_retake_quiz_button”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 1058, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined property: stdClass::$store_responses”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 1063, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined variable: wpdb”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 1123, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Trying to get property ‘insert_id’ of non-object”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 1123, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined variable: results_array”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 1126, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined property: stdClass::$quiz_id”, file: “wp-content/plugins/quiz-master-next/php/template-variables.php”, line: 73, stack: Array(3), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined variable: mlw_rank”, file: “wp-content/plugins/quiz-master-next/php/template-variables.php”, line: 635, stack: Array(3), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined variable: wpdb”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 1144, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Trying to get property ‘insert_id’ of non-object”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 1144, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “notice”, message: “Undefined property: stdClass::$quiz_settings”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 1144, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “warning”, message: “count(): Parameter must be an array or an object that implements Countable”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qsm-questions.php”, line: 67, stack: Array(2), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “warning”, message: “Invalid argument supplied for foreach()”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qsm-questions.php”, line: 69, stack: Array(2), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “warning”, message: “count(): Parameter must be an array or an object that implements Countable”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 1198, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “warning”, message: “Invalid argument supplied for foreach()”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php”, line: 1201, stack: Array(1), …}
    (anonymous) @ query-monitor.js:24
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    trigger @ jquery.js:1
    a.event.trigger @ jquery-migrate.min.js:2
    x @ jquery.js:1
    c @ jquery.js:1
    XMLHttpRequest.send (async)
    interceptor_send @ custom.js:9
    send @ jquery.js:1
    ajax @ jquery.js:1
    n.<computed> @ jquery.js:1
    qmnFormSubmit @ qsm-quiz.js:32
    (anonymous) @ qsm-quiz.js:67
    dispatch @ jquery.js:1
    r.handle @ jquery.js:1
    query-monitor.js:24 {type: “warning”, message: “Invalid argument supplied for foreach()”, file: “wp-content/plugins/quiz-master-next/php/classes/class-qsm-results-pages.php”, line: 38, stack: Array(2), …}

    April 20, 2020 at 5:57 am #3329
    Kriti SharmaKriti Sharma
    Keymaster

    Guillermo, I have forwarded your response to the development team.

    Regards,
    Kriti

    April 20, 2020 at 6:19 pm #3340
    guillermomarin@guillermomarin.net[email protected]
    Participant

    Hello Kriti

    I see they have been working overnight (been getting quiz emails) but the problem persists and I have not received any notification from your team.
    Please keep me posted since this is creating more and more problems on my business.
    Thanks
    G

    April 21, 2020 at 7:13 am #3348
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    In order to see Query Monitor. We have to login as WordPress administrator.

    We had login to your website using WordPress Administrator access details provided by you.

    We had tried the following quiz again. We were able to submit and see the results page.

    https://secretosdemezcla.com/borrarprobartest/

    We do not see any PHP notice or warning or anything in Query Monitor.

    Please see screen-cast of our test.

    https://drive.google.com/open?id=1Z2lWeJS-Klb0ll3P0txGf53kB0BZlVkb

    Next, I proceed to test the following quiz again. I am able to submit and see the results page.

    https://secretosdemezcla.com/contenido-tecnicas-de-mezcla/preguntastest-tdm201/

    We do not see any PHP notice or warning or anything in Query Monitor.

    Please see screen-cast of my test.

    https://drive.google.com/open?id=1KrTkkliPxv52Z0an8TNWH9nIDX7c3Kaj

    We do not see any problem, the quiz is able to submit and there is results page.

    I do not see any PHP error in Query Monitor.

    We need to be able to see the issue in order to troubleshoot it.

    NOTE: Perhaps you are having a cache issue. Which is why you are seeing things which I do not see.

    We request you to clear the cache plugin’s cache content and browser history.

    If you are still having issue. Then, please provide detailed steps to replicate it.

    Regards,
    Kriti

    April 21, 2020 at 6:31 pm #3362
    guillermomarin@guillermomarin.net[email protected]
    Participant

    Thank you so much for your patience and hard work.
    You are right and it seems the problem was with browser cache.
    Thanks again!!

    G

    April 22, 2020 at 5:31 am #3365
    Kriti SharmaKriti Sharma
    Keymaster

    This is great to hear. All the best.

    Regards,
    Kriti

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