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6.3.5 update breaks audio in questions

Welcome to QSM Support Forum. Forums QSM Pro Support 6.3.5 update breaks audio in questions

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #1495
    Bob EastonBob Easton
    Participant

    We have a couple hundred quizzes which include mp3 audio files in each question. The typical question looks like:

    [audio mp3="https://evaeastoncom2020.local/wp-content/uploads/2-syllable-noun-language.mp3"][/audio]language

    The result is an audio player followed by the rest of the text (one word in the given example).

    The 6.3.5 and 6.3.6 updates omit the audio inclusion. Inspecting html source for the resulting page shows no trace of the audio inclusion.
    Additionally, we see an unexpected / unexpected pagination (1 of 12) notation.

    Suggestions? Many thanks in advance,
    Bob Easton

    #1513
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Bob,

    Welcome To QSM Pro Support. Hope you are doing well.

    I request you to please share the URL of quiz with me.

    Regards,
    Kriti

    #1514
    Bob EastonBob Easton
    Participant

    Thanks Kriti,
    I don’t have a URL to share because 6.3.5 & 6.3.6 break dozens and dozens of quizzes on a live site.

    My staging and test version is offline on a local server – no public URL.

    Do I need to create a test site for you? I prefer not if you can easily recreate.

    Thanks,
    Bob

    #1515
    Bob EastonBob Easton
    Participant

    Oooops, forgot to include a URL for a 6.3.4 instance that works as expected. To see how the audio shortcode works within questions see: https://evaeaston.com/silent-consonant-b/ The quiz is a little below the video.

    Thanks again,
    Bob

    #1532
    Bob EastonBob Easton
    Participant

    Kriti,
    I have built a test site for you. It is a fresh WordPress install with only ONE plugin, QSM at 6.3.4. No other themes or plugins.

    It has one short quiz which shows expected operation at 6.3.4. You can see it at: https://www.evaeaston.com/qsm/

    When it is updated beyond 6.3.4, the audio players disappear.

    I have an admin ID available for your testing. Contact me by email for the details. ( bob @ bob-easton.com )

    #1534
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Bob,

    Please send me the admin credentials at [email protected]

    Regards,
    Kriti

    #1600
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Bob,

    We have recorded this as the bug and we will try to fix this soon.

    Regards,
    Kriti

    #13253
    jh f sdfsjh f sdfs
    Participant

    Games like 3 Patti World can be especially beneficial for older adults, helping to maintain cognitive sharpness App for card game. Engaging in mental challenges and social interaction through the game can help reduce the risk of cognitive decline and keep the brain active.

    #13282
    Ali RazaAli Raza
    Participant

    Printed cotton bags offer durable reliability—something every user expects from software updates. However, when a *6.3.5 update breaks audio in questions*, it can disrupt productivity and user experience. Troubleshooting might involve checking audio drivers, app permissions, or rolling back the update. Just as well-crafted cotton bags carry essentials without fail, software should support users seamlessly. Reliability, whether in tech or products, builds trust and ensures smooth, frustration-free performance every day.

    #13284
    Liam NoahLiam Noah
    Participant

    The 6.3.5 update may break audio in questions due to compatibility issues, bugs honista download or altered settings. Check app permissions, reinstall, or report the issue to developers for a prompt fix.

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