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The Plugin Broke my Site and now I can't reinstall

Welcome to QSM Support Forum. › Forums › QSM Pro Support › The Plugin Broke my Site and now I can't reinstall

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • November 19, 2019 at 1:49 am #1218
    Shelby CockhillShelby Cockhill
    Participant

    I had The QSM installed and it was working fine for a few months. Then I got an error on my wp-admin login page that said “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.” I determined it was a plugin issue and I disabled plugins one by one in c-panel until the login worked again. When I disabled QSM it began working and I could log in.

    I then tried re-enabling the plugin and the admin panel page broke again with the same message. I disabled the plugin once more and then noticed there was an update to the latest version. I updated it and then it still wasn’t working properly. I then deleted the plugin thinking I could reinstall but now when I download a fresh version of the plugin I am unable to upload it to the site. I just get an error saying “Sorry, your request cannot be accepted.”

    I love the plugin and want to use it but this is very frustrating.

    November 19, 2019 at 5:49 am #1222
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Shelby,

    Welcome to the QSM Pro Support! Hope you are having a great time!

    I apologize with the issue you are experiencing with your website. Can you please share your login credentials with us so that we can have an in-depth look at the issue?

    Regards,
    Kriti

    November 19, 2019 at 12:42 pm #1226
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Shelby,

    I contacted the development team and they recommended the following steps to be done:

    1. Please log in to your web server via FTP

    2. After login via FTP, go to wp-content/plugins folder.

    3. Find the folder quiz-master-next, and delete everything.

    4. You should be able to login to WordPress admin now and install a new copy of QSM plugin.

    Regards,
    Kriti

    December 31, 2024 at 6:55 am #12148
    jabak ajaujabak ajau
    Participant

    I faced a similar issue with a plugin once, and it turned out to be a conflict with another plugin or theme. You could try clearing your cache and checking file permissions in cPanel. Also, if you’re into gaming, you should definitely check out B9 Game APK—it’s been a fun distraction for me!

    January 16, 2025 at 8:51 am #12276
    jabak ajaujabak ajau
    Participant

    It sounds like you’re facing some frustrating issues with the plugin. Sometimes, a conflict with other plugins or a server issue can cause errors like this. You might want to check your file permissions or try reinstalling the plugin via FTP. On a different note, if you’re looking for a fun way to earn real money, Download Teen Patti Show and earn real money and enjoy a rewarding gaming experience!

    January 22, 2025 at 6:45 am #12302
    Mathew MasonMathew Mason
    Participant

    The initial error likely stemmed from a conflict between the QSM plugin and another plugin or theme on your WordPress site (I guess?) Disabling QSM resolved the issue temporarily! Drive Mad

    January 22, 2025 at 8:17 am #12306
    Sprunki ModSprunki Mod
    Participant

    I’m sorry to hear you’re having issues with a plugin that’s broken your site Sprunki Mod and you can’t reinstall it.

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