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Timer isn’t showing up

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 11, 2020 at 3:56 pm #4572
    Rana Babar KhanRana Babar Khan
    Participant

    Hi, i created a quiz & also added time limit on quiz, it showed at start but unfortunately now its not showing up.
    also right after adding my Name & Email when i click on next all fields are RED saying please fill in (this shouldn’t be happening on just entering name & email).

    however sometimes it shows fine (once after 10 tries)

    please have a look – Thanks in advance!

    link to my quiz:

    Peak Performance Test

    June 11, 2020 at 7:56 pm #4585
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Rana,

    Welcome to Qsm Pro Support Forum. Hope you are safe at home.

    I request you to please share the admin credentials of your website so that I can look into the issue. Make sure to set the message as private before sharing the credentials.

    Kind regards,
    Kriti

    June 23, 2020 at 10:36 am #4711
    True LoveTrue Love
    Participant

    I also don’t see the Timer in front-end quiz page. However it appears in admin panel when I preview the quiz.

    June 23, 2020 at 12:18 pm #4712
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    As we aren’t experiencing this issue at our end, I request you to check for plugin conflict or theme conflict. To do this, disable all of the plugins all at once and enable one by one by checking which one is causing the conflict. If this does not resolve the issue, change the website’s theme to another theme and check whether the issue is resolved or not.

    Otherwise, please share the admin credentials of your website so that we can look into the issue. Make sure to set the message as private before sharing the credentials.

    Regards,
    Kriti

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