This sucks

Hello James,

In order to help us easier track progress each queries, let’s address them one by one.

> 1

Have you tried this plugin?

Export & Import

Regards,
Kharis

> Because your plugin quiz is not working…you want me to pay upwards of $87 USD to get my data back? Hmmmm…doesn’t seem to be an ethical way to offer a solution.

I am sorry. I didn’t meant like so. The only way to export/import is only with that plugin. Current system is just as it is now. We didn’t empose you to sepnd extra cash.

Is there any way that allows me checking your quiz directly? Please use private reply to securely share username and password to your site’s admin area.

Regards,
Kharis

OK. No problem. You can use my email [email protected] to register a new admin user for me.

Regards,
Kharis

Hi,

You might have sent the admin credentials to the previous customer executive who is not working with us anymore. I will look into the issue and get back to you soon.

Regards,
Kriti

First off, I totally get your frustration. Having to explain the same issue repeatedly is never fun, especially after all the back and forth.

For exporting your 100+ survey questions and answers, it really depends on the plugin you’re using, but most quiz plugins have an export feature in the settings (look for a “CSV export” option or something similar). You could try that to back up your data before switching plugins.

The quiz not registering any participant data is a huge issue, especially since your clients are already unhappy. Have you checked if the plugin has any recent updates or compatibility issues with other software? Sometimes plugins don’t work properly after updates or conflicts with themes. If you haven’t yet, I’d also suggest contacting the plugin’s support team directly for more tailored help.

If the instructions you’ve received didn’t solve the issue, maybe it’s worth checking out forums or user groups for that plugin—sometimes other users have had the same problem and found a workaround.

By the way, while trying to figure all of this out, I stumbled upon Cat Coloring Pages Free Download! You can color all kinds of cats, from fluffy kittens to big, playful cats. Each page has a new fun adventure, like cats playing with toys or exploring the outdoors! Our Cat Coloring Pages Free Download are easy to color and totally free to download. It’s a nice little creative break while tackling all these tech issues—might help you get your mind off the frustration for a bit.

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