May 26, 2020 at 12:20 pm #4242
The ‘Save and Resume’ functionality appears to be performing differently to how I had expected.
When taking a quiz and the browser is refreshed, the plugin doesn’t appear to remember user contact details (First Name, Last Name, Student ID, but no email) or responses entered so far. I assume the plugin remembers their IP address(?) or User ID because the timer remembers how many minutes and seconds the user has left.
The plugin only appears to remember or store a user’s contact details and responses in the Results tab after the user has hit ‘Submit’, which is only for the Admin and doesn’t really serve the purpose of ‘Save and Resume’ functionality.
Less of a concern but perhaps still worth raising anyway are (1) that the ‘Load Quiz’ button doesn’t appear to serve any purpose since the quiz loads automatically and (2) I don’t think I’ve ever seen a dialogue box saying ‘Resume Quiz’.May 26, 2020 at 12:22 pm #4243This reply has been marked as private.May 26, 2020 at 6:42 pm #4252
Ok, [email protected],
I will talk to the development team and get back to you as soon as I hear back from them.
KritiMay 27, 2020 at 1:18 am #4266This reply has been marked as private.May 28, 2020 at 1:10 pm #4295
We have fixed the reported issues in the latest version of Save and Resume addon. Please check and confirm the same.
KritiMay 29, 2020 at 10:29 am #4319deepaliParticipant
I am using Qsm save and resume addons but its not working properly for the logged in users as they save and resume the quiz does not show the previos session the user has attempted as we need to fix it user when logs out in between it should resume from the quiz where they have closed with all the previous answers they have given
Awaiting your response
9175128823May 29, 2020 at 8:41 pm #4330
I will check the issue and get back to you.
KritiJune 11, 2020 at 5:44 am #4559
Sorry it’s taken me so long to get back to you but I had exams to mark and a whole bunch of other college work that was all urgent, being the end of semester.
Anyway, on May 28 above, you asked me to try this again. I’ve done all the updates and the issues described still exist with the ‘Save and Resume’ add on.
Step 1: When taking a quiz after logging into that quiz using First Name, Last Name, and Student ID (but no email since my quiz doesn’t ask for one), I refresh the browser (Chrome). QSM then doesn’t remember any of my contact details or responses entered so far.
Step 2: When I log into the quiz again using the same First Name, Last Name, and Student ID (but no email since my quiz doesn’t ask for one), QSM remembers my User ID and how many minutes and seconds I have left but it does not remember the responses I entered when I last logged in.
Step 3: There is a single, small, grey button in the top-right corner of the quiz labelled ‘Load Quiz’. I don’t exactly know the purpose of this button but, if it is to load the student’s responses which they entered the first time they were logged in, then it would be better labelled ‘Load Saved Answers’. Furthermore, when I hit this button, it re-loads the quiz without any of the answers I had entered when I was first logged in. This makes the button redundant since I can just refresh the browser instead if I want to ‘Load Quiz’. In which case, if the ‘Load Quiz’ button serves no purpose, then let’s remove the button.
Step 4: The ‘Next’ button in the bottom-right corner which I use to progress from one page to the next in my quiz does not prompt a save of that screen’s responses. Sure, when I click ‘Next’ and then go back again using the ‘Previous’ button, my entered responses are still there but all these are lost when I refresh the browser (see Step 1 above). Therefore, this ‘Next’ button should really be amended to a ‘Save and Continue’ button so that QSM actually saves all the entered responses on a screen before I proceed to the next screen. This way, when my browser is refreshed and I need to log in again with the same contact details, it remembers all my responses for all the scenes I had completed the first time I was logged in with those contact details.
Tony/FosanJune 11, 2020 at 2:18 pm #4567
Please check the following steps to use Save/Resume addon.
Test for login user.
1) login and take quiz.
2) Did not submit quiz, logout and clear history
3) login and go back to same quiz. Click on load quiz button.
4) I am able to load the quiz from where I left it. Submitted the quiz and see the results.
5) Reload the quiz and I am able to see retake button. Click on it and retake quiz.
The following is my screen-cast.
Test for random non-login user.
1) Take the quiz halfway.
2) Click on Save Quiz and copy the session id
3) re-load quiz and see the “Do you want to resume quiz?” popup.
4) Click on Yes and I am able to continue my quiz where I left it.
5) Clear browser history and revisit the quiz. Click on load quiz button and enter session id.
6) I am able to continue from where I left the quiz.
7) Finish it and submit quiz.
8) I am ale to see the results. refresh the quiz and I am able to see the retake button.
Here is the screen-cast of my test.
Hope this helped with your query.
KritiJune 12, 2020 at 8:08 am #4595
Resolved! I needed to clear the browser history and then it worked as desired.
Thank you, Kriti! You can close this one away as resolved now.
Tony/FosanJune 12, 2020 at 11:04 am #4596
That’s great Tony.
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