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Results page isnt recoding survey answers

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • January 16, 2020 at 5:54 pm #1927
    julie jonesjulie jones
    Participant

    Hi, When someone takes my survey, the answers are not recorded on the Results page. It is blank. Please help

    January 16, 2020 at 6:45 pm #1928
    julie jonesjulie jones
    Participant

    No answers are being recorded at all

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    January 16, 2020 at 6:47 pm #1930
    julie jonesjulie jones
    Participant

    Another screen shot

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    January 17, 2020 at 5:16 am #1933
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Welcome to QSM Pro Support Forum. Hope you are doing well.

    The 2nd screenshot refers to template for Admin Results Details and not for ‘Results page’ text for Users.

    For this go to ‘Results page’ tab under the individual quiz’s settings and paste %QUESTIONS_ANSWERS% template variable to show results to the users.

    Regards,
    Kriti

    January 20, 2020 at 3:43 pm #1976
    julie jonesjulie jones
    Participant

    Yes, there are no results being recorded on the Results page, either. See screenshot.

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    January 20, 2020 at 3:44 pm #1978
    julie jonesjulie jones
    Participant

    Here is what I am seeing after someone takes the survey

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    January 20, 2020 at 3:57 pm #1980
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    I need your website’s admin credentials to look into the issue.

    Please set the message as private before sharing the credentials.

    Regards,
    Kriti

    January 23, 2020 at 4:13 pm #2033
    julie jonesjulie jones
    Participant
    This reply has been marked as private.
    January 24, 2020 at 5:04 am #2035
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    I logged in to your website and noticed that the Question_Answer template variable was empty under text tab of the quiz settings. I configured it and the answers are being recorded now(screenshot attached).

    Regards,
    Kriti

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