I just took the quiz and yes, the results page is showing the spinning icon after the result is being submitted. May I know did you try version 7.0 of the plugin or not? If not please update the plugin and let me know do you still experience this issue or not?
If the problem persists even after updating the plugin I will ask our development team to look into the issue.
I request you to please share the website’s admin credentials as a private reply so that I can ask the developers to look into the issue. If the private reply doesn’t get submitted, then please share the credentials with me at [email protected]
Given the above circumstances, I cannot be sure whether it is an issue with our plugin or an issue caused by third party software errors on customer’s website.
Therefore, please create a staging website with a WordPress default theme and no third party plugins. Install only QSM plugins and replicate the issue. Our developer will need an environment free of other third party software errors in order for us to troubleshoot any QSM issue.