Refund for Logic Add on
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- This topic has 7 replies, 5 voices, and was last updated 1 week, 1 day ago by
david warnar8t8.
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July 22, 2020 at 2:28 pm #5018
Temitope AdesinaParticipantHi,
I implemented a simple survey with 2 questions but I may be having the same issues as reported previously on this site.
Q1. Will you be attending?
Ans: Yes or NoQ2: How many people will be attending?
Ans: 1, 2 or 3If they select Yes, they should go to the next question but if No, then the survey should end. There are 2 issues I’m having.
First issue I’m having is I’m unable to make question 2 required but skip it if Q1 is No.
Second issue is I’m unable to end the survey if they selected No from Q1.Thank you.
July 22, 2020 at 5:41 pm #5021
Temitope AdesinaParticipantI updated the QSM plugin to 7.0 and also updated the Logic add on to version 1.0.6. The questions work better but I’m still having issues with skipping Q2 if Q1 is answered with a No.
July 23, 2020 at 3:54 am #5026
Kriti SharmaKeymasterHi Temitope,
I tried to create the quiz as per your your instructions: https://support-qsm.expresstech.dev/quiz/logic/
You can skip the ques no. 2 and end the quiz if the answer to ques no. 1 is no. This can be done only if we make the q no. 2 “not required”. If we make the q no. 2 then it won’t be possible to skip the q no. 2 “required” without answering it.
Thanks for reaching out to us.
Kind regards,
KritiJuly 23, 2020 at 8:27 am #5029
Temitope AdesinaParticipantThank you Kriti but I need Q2 to be required. Can I please get a refund because the logic won’t work the way I need it to?
Thanks,
TJuly 23, 2020 at 12:01 pm #5032
Kriti SharmaKeymasterHi Temitope,
Our developers are already working on a fix and they have prioritized it. We will implement this functionality in the next version update.
I will keep you posted once the new version will be released.
Kind regards,
KritiNovember 22, 2023 at 1:58 pm #5532
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January 22, 2026 at 9:56 am #17859
david warnar8t8ParticipantIt sounds like you need **conditional logic** in your survey setup to handle branching based on responses. Most survey platforms allow you to set “skip logic” or “branching rules,” where Question 2 only appears if the respondent selects “Yes” for Question 1. To make Question 2 required **only when visible**, ensure the survey tool’s required/mandatory setting respects branching—some platforms treat hidden questions as automatically skipped, which solves your first issue. To end the survey if the answer is “No,” configure a “Go to End of Survey” action or equivalent for that response in Question 1. Properly applying these rules ensures your survey behaves as intended. For developers or testers in the U.S., using a reliable mobile connection through a sim USA helps ensure that these dynamic survey behaviors work smoothly on participants’ devices without connectivity interruptions.
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