Skip to content Skip to main navigation Skip to footer

Questions

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #2308
    Stephanie NgStephanie Ng
    Participant

    Hi, I purchased the Premium version this afternoon.

    So far, I have run into 3 issues.

    1) When trying to set up a results page, I get the following error message:

    Error: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data! Please try again.

    I don’t know if it’s because of the error message or being caused by something else, but the grey circle next to the save results pages button just spins and spins and never saves a results page for me.

    I’m happy to provide access info to my site so you can see the error in real time. If that’s possible, please let me know of a secure way to get you the info.

    2) On the login page when requiring users to login before accessing the quiz, is there a way to add fields to create a WP account on there? As it stands now, users must first incorrectly submit login info and only then will it jump them to the WP account screen if they don’t have a valid account.

    3) How do I remove all the icons to my social media channels that appear at the bottom of each question page of the quiz?

    Thank you!

    #2314
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Stephanie,

    Welcome to Qsm Pro Support Forum. Hope you are having a great day.

    Please provide me the website’s admin credentials so that I can look into the issue. Make sure to set the message as private before sharing the credentials.

    Regards,
    Kriti

    #2329
    Stephanie NgStephanie Ng
    Participant
    This reply has been marked as private.
    #2334
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    I will look into the issue and will try to resolve it as soon as possible.

    Regards,
    Kriti

    #2345
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    1) I logged in to your website and noticed there are no. of plugins installed on your website. Sometimes, such issues occur because of the code leak by other plugins. That’s why I request you to try doing plugin/theme conflict to resolve the issue. To do this, try disabling all the plugins at once and then enable them one by one to find out the conflicting one. If this doesn’t resolve the problem try switching to a different theme for your website to find out whether theme is not causing such an issue or not. Do let me know whether this resolves the issue or not.

    2) Sorry, but it is not possible with the plugin right now.

    3) Those social media buttons are occurring because of the “AddToAny Share Buttons” plugin. Please disable that plugin to remove the social media buttons at the end of the page.

    Regards,
    Kriti

    #5517
    Joe GubatJoe Gubat
    Participant

    I receive an error message “Error Creating Column page_name inf_mlw_results”

    that is why it is not showing on results.

    Attachments:
    You must be logged in to view attached files.
    #5546
    Raida MaisaRaida Maisa
    Participant

    Students often struggle to manage their workload of assignments along with their other academic responsibilities. Since they lack the time to complete their project on their own, they seek affordable assignment writing help Dubai to assist them in submitting their assignment by the deadline.

    #5553
    Assignment Help NZAssignment Help NZ
    Participant

    Has anyone in NZ used nursing assignment helpers? I’m exploring options for academic assistance, and I’m specifically looking for reliable nursing assignment helpers in NZ. Any recommendations or experiences with services that cater to nursing assignments would be greatly appreciated! I want to ensure that I choose a trustworthy service for my academic needs.

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.