Skip to content Skip to main navigation Skip to footer

QSM stopped working after recent update 5.4.1

Welcome to QSM Support Forum. › Forums › QSM Pro Support › QSM stopped working after recent update 5.4.1

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • May 8, 2020 at 7:59 am #3686
    jaden.fox9@gmail.com[email protected]
    Participant

    Hello,

    I recently updated the QSM plugin to 5.4.1 and it stopped working.
    None of the questions are displayed, only the Prev/Next/Submit buttons are displayed.

    How do I revert back to the previous version?

    Thanks,
    Jaden

    May 8, 2020 at 8:03 am #3687
    jaden.fox9@gmail.com[email protected]
    Participant
    This reply has been marked as private.
    May 8, 2020 at 9:33 am #3691
    Kriti SharmaKriti Sharma
    Keymaster

    Ok Jaden, I am forwarding your issue to the development team. I will keep you posted as soon as I hear back from them.

    Regards,
    Kriti

    May 8, 2020 at 12:15 pm #3702
    Jacques NJacques N
    Participant

    Hi Jaden,

    Try to deactivate the progress bar.

    Regards,
    Jacques

    May 8, 2020 at 3:14 pm #3705
    jaden.fox9@gmail.com[email protected]
    Participant

    That worked! I turned off the progress bar and it was fine again.

    Thanks Jacques!

    May 9, 2020 at 8:54 am #3709
    Tim WTim W
    Participant

    Thanks Jacques for sharing what you found

    Tim

    May 9, 2020 at 8:55 am #3710
    Tim WTim W
    Participant

    Hi Kriti, this is really concerning as it would suggest that there has been insifficient testing as part of the release of the new version. This is a basic problem and is causing me and others a lot of pain and additional work, which also impacts our reputations. Bearing in mind some of us pay for your addons, can you reassure us about how the software is being prpperly tested, along with all paid for plugins. Does the testing include all quiz options and all addons before being released?

    I also raised an issue and you confirmed a bug with the progress bar in a seprate ticket. Is that supposed to be fixed in this release?

    Auto scroll to top when using progress bar

    Please update as soon as possible regarding the solution.

    Thanks

    Tim

    May 9, 2020 at 10:19 am #3712
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Tim, Jaden and Jacques,

    I sincerely apologize for the issue you are facing with the current release. I request you to please rollback to the previous version of QSM using Wp-rollback Plugin.

    Meanwhile, I am forwarding your issue to the development team. I will keep you updated as soon as I hear back from them.

    Regards,
    Kriti

    May 11, 2020 at 2:24 pm #3779
    Kriti SharmaKriti Sharma
    Keymaster

    Hi all,

    We have fixed the issue. Please update the QSM using this file.

    https://drive.google.com/file/d/18PiSPf25iNwFYIW4q639BKdjiaiTijYT/view?usp=sharing

    Regards,
    Kriti

    May 12, 2020 at 8:51 am #3807
    Jacques NJacques N
    Participant

    Hi Kriti,

    Thanks for this update but I won’t install it manually. I prefer to wait for an automatic update from WP’s dashboard. I don’t need the progress bar.

    Regards,

    Jacques

    May 12, 2020 at 11:00 am #3811
    Kriti SharmaKriti Sharma
    Keymaster

    Ok Jacques.

    May 26, 2020 at 6:32 am #4232
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    We have fixed this issue in the recent plugin update.

    Regards,
    Kriti

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.