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Critical Problem after updating Latest Version

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Viewing 3 posts - 1 through 3 (of 3 total)
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    Posts
  • May 14, 2020 at 5:43 pm #3915
    Jihadur RahmanJihadur Rahman
    Participant

    Hello,
    Thanks for developing an awesome WordPress Plugin.
    I have been using this plugin since 2018. But, when I update it to 6.4.10, my WordPress admin panel not working (Shows “503 Time out Error”). The plugin updated successfully. I also tried 6.4.9, but faced same problem.
    After all, 6.4.7 is working fine so I have to downgrade it manually.
    I have two questions?
    1. How can I solve this problem?
    2. Can I backup my all quiz in this plugin?

    May 16, 2020 at 5:12 am #3950
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Welcome to Qsm Pro Support Forum. Hope you are having a great day. Please expect a little delay in response as it is weekend. I will get back to you soon.

    Regards,
    Kriti

    May 17, 2020 at 7:52 pm #3976
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Jihadur,

    Please share the website’s admin credentials with me so that our development team will look into the issue. Make sure to set the message as private before sharing the credentials.

    Regards,
    Kriti

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