Problem with Quizzes/Surveys Plugin
Welcome to QSM Support Forum. › Forums › QSM Pre-Sales › Problem with Quizzes/Surveys Plugin
- This topic has 14 replies, 9 voices, and was last updated 2 months ago by angelae vans.
-
AuthorPosts
-
April 28, 2020 at 8:34 pm #3508Pam YordParticipant
Hello,
I have installed the plugin Quizzes/Surveys and been using it for 3 quizzes. On my computer, when I finish a quizz, it generates the answers and resend them wherever I want, but many other users tell me that after the last question, when they press “Confirm”, it starts to show a bunch of grey dots and the page freezes like that. This problem happens also on android mobile versions. Also, when it shows the answers, during the selection, it says: websitepr says [Object object]. The quizz I’m talking about can be seen here: https://websitepr.eu/quiz/bronze-seo-certificateh67hjko/Could you tell me what exactly is the proble, is it some sort of setting or another thing?
May 6, 2020 at 3:55 pm #3641Kriti SharmaKeymasterHi Pam,
Please share the admin credentials of your website with us so that we can check the issue. Make sure to check the message before sharing the credentials.
Regards,
KritiMay 10, 2020 at 4:10 pm #3730Pam YordParticipantHello, I sent you access to the site by email 4 days ago?
May 12, 2020 at 2:45 pm #3835Kriti SharmaKeymasterSorry Pam, I didn’t receive your email. Please send the email to me at support@quizand surveymaster.com
Regards,
KritiMay 12, 2020 at 5:21 pm #3842Pam YordParticipantHello, I sent an email to the song you gave
May 12, 2020 at 5:22 pm #3843Pam YordParticipantHello, I sent an email to the song you gave [email protected]
May 13, 2020 at 11:08 am #3861shikha mishraParticipantQSM Plugin conflicting with the cookie widget at WordPress.com help find a resolution
May 13, 2020 at 12:09 pm #3862Pam YordParticipantHello, I removed the plugin for cookies, but the problem remained, for example on the mozilla and on the desktop and on the phone the plugin gives an error, as well as my phone is xiaomi and my browser also gives me a problem – error with the plugin, please help.
I also sent the same message to the email as the accesses I gave you are active
May 21, 2020 at 12:14 pm #4090Kriti SharmaKeymasterHi Pam,
We have visited customer’s quiz.
We were able to complete it without any error. The following is a screen-cast of my test.
https://drive.google.com/open?id=1JuDLgrweX_pTr0Z9KQ3usfTMBTUCFvO3
It could be a cache issue or browser issue for customer’s users.
1) Please clear your cache plugin’s cache content.
2) Please tell your users to use either Chrome or Firefox browser.
3) Please tell your users to clear browser history before attempting the quiz.
As for mentioning issue on android mobile version, please use Chrome browser on android. Remember to clear history before attempting quiz.
Regards,
KritiJanuary 31, 2024 at 2:06 pm #5646temp tempParticipantI am facing an issue in my questionnaire system (QSM). We have a total of 40 questions, among which there are three sets: 15&15, 17&18, and 19&20. In these three sets, the user is supposed to select 2 answers. However, the problem is that the QSM is counting it as one question. Ideally, I want it to count 15&16 as two separate instances to achieve a total question count of 40, but currently, the total count is only showing 37.
April 16, 2024 at 9:13 am #5749Andreaa ferrasonParticipantEnsure that the quizzes or surveys plugin is up-to-date. Plugin updates often include bitlife bug fixes and improvements that can address compatibility issues with the latest version of WordPress or other plugins.
April 19, 2024 at 3:40 am #5758Alice MagnetParticipantDouble-check the plugin settings to make sure everything is configured correctly. Pay attention to settings related to survey/questionnaire creation, Friday Night Funkin display options, and user permissions.
May 1, 2024 at 8:15 am #5822Jumbo SuloParticipantKeep the quizzes or surveys plugin current by regularly updating it. Updates for these plugins typically bring essential bug fixes and enhancements related to games, ensuring better compatibility with the newest WordPress versions and other plugins.
June 24, 2024 at 3:40 am #6000xeniasn xeniusdyParticipantCutting the pizza into the requested number of Papa’s Pizzeria slices at the Cutting Station is oddly satisfying. It adds the finishing touch to your culinary creation.
September 20, 2024 at 4:02 am #7745angelae vansParticipantJoin Monkey Mart and explore a colorful and exciting shopping world! Where you decide everything!
-
AuthorPosts
- You must be logged in to reply to this topic.