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MathMenu.js

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  • January 31, 2020 at 7:09 pm #2162
    Thomas GuyThomas Guy
    Participant

    I just installed QSM on a trial run, and I love it! But I’m getting an error that says MathMenu.js and MathZoom.js can’t be found. Also, Views/Taken is incorrect. It shows about 40 people have taken a quiz, but I know over 100 people have taken it.

    Lastly, I have each question set to comments not required, but for every question result it lists: Comments Entered:

    Thank you! If we can get these bugs worked out, I’m going to buy some addons.

    Tom

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    February 1, 2020 at 5:43 am #2167
    Kriti SharmaKriti Sharma
    Keymaster
    This reply has been marked as private.
    February 3, 2020 at 2:36 am #2175
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Welcome to QSM Pro Support forum. Hope you are doing well.

    Please give me admin credentials of the website so that I can send them to the development team.

    Regards,
    Kriti

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    Participant

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    Participant

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    Participant

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    August 6, 2025 at 6:16 am #14517
    John RossJohn Ross
    Participant

    Hello Tom,

    It’s great you’re enjoying QSM! These issues are often fixable. The MathMenu.js and MathZoom.js errors are typically caused by a caching problem or an incomplete plugin installation, so try clearing all caches and reactivating the plugin. The incorrect “Views/Taken” count milestone credit card is a known issue for some users and is most likely also related to caching, so clearing it may resolve the discrepancy.

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