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Mailchimp email doesn’t work

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Viewing 15 posts - 1 through 15 (of 16 total)
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  • Author
    Posts
  • June 15, 2020 at 11:56 am #4624
    mascha@koachingakademie.nl[email protected]
    Participant

    Hello there,

    Thanks for this great and versatile plugin!
    Last week I added the Mailchimp add-on, but the email addresses don’t seem to go to Mailchimp.

    Do you want my WordPress and Mailchimp credentials to have a look at this problem?

    Thanks!
    Milou

    June 15, 2020 at 5:13 pm #4633
    Kriti SharmaKriti Sharma
    Keymaster

    Yes, Milou. Please share the same with us. So that we can have a look at it.

    Kind regards,
    Kriti

    June 15, 2020 at 8:18 pm #4637
    mascha@koachingakademie.nl[email protected]
    Participant
    This reply has been marked as private.
    June 16, 2020 at 3:08 am #4639
    Kriti SharmaKriti Sharma
    Keymaster

    Thanks, Milou. We will check and let you know.

    Regards,
    Kriti

    June 16, 2020 at 6:25 pm #4643
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Milou,

    When I tried to login to your Mailchimp account it was asking for login verification. Please disable the login verification so that we can login and check the issue.

    Regards,
    Kriti

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    June 17, 2020 at 6:06 am #4651
    mascha@koachingakademie.nl[email protected]
    Participant

    Hi Kriti,

    My apologies, I did turn off the 2FA, but the text message to prevent abuse was still enabled.
    Please check again, if should work now.

    Thank you very much,

    Milou

    June 17, 2020 at 10:11 am #4655
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Milou,

    Mailchimp is still asking for login verification with email code. I am attaching the screenshot with my response.

    Regards,
    Kriti

    Attachments:
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    June 18, 2020 at 9:27 am #4671
    mascha@koachingakademie.nl[email protected]
    Participant
    This reply has been marked as private.
    June 18, 2020 at 7:13 pm #4681
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Milou,

    I have forwarded your issue to the development team. I will keep you posted as soon as I hear back from them.

    Regards,
    Kriti

    June 25, 2020 at 12:35 pm #4741
    mascha@koachingakademie.nl[email protected]
    Participant

    Hi there,

    It’s been a week since the last message and I’d like to know what the status of this ticket is.

    Thanks!
    Milou

    June 25, 2020 at 4:54 pm #4744
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Milou,

    Sorry for the delay but our development team is handling multiple requests at the moment. I have asked them to resolve your issue on priority.

    Kind regards,
    Kriti

    June 26, 2020 at 1:42 pm #4762
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Milou,

    Our development team needs the current working credentials of your website and the Mailchimp account. Please provide us the same.

    Kind regards,
    Kriti

    June 29, 2020 at 9:35 am #4818
    mascha@koachingakademie.nl[email protected]
    Participant
    This reply has been marked as private.
    June 29, 2020 at 3:55 pm #4822
    Kriti SharmaKriti Sharma
    Keymaster

    Thanks Milou, I wilL update you once I hear back from the development team.

    Regards,
    Kriti

    July 3, 2020 at 5:45 am #4872
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Milou,

    The Mailchimp account still isn’t accessible by us. Can you schedule a time for us so that you can send us the verification code? As our team works in India, so it would be very helpful if you schedule according to IST.

    One more thing we noticed that all your quizzes aren’t visible on the web pages, are you also experiencing the same issue?

    Waiting for your response.

    Kind regards,
    Kriti

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