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Just Loading after submit

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • June 1, 2020 at 12:02 pm #4379
    Imam HanafiImam Hanafi
    Participant

    Why my quiz just loading after submit? How to solve this problem?

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    June 1, 2020 at 6:49 pm #4392
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Imam,

    Welcome to Qsm Pro Support Forum. Hope you are having a great day.

    As we aren’t experiencing this issue at our end. I request you to please check for plugin or theme conflict.

    To do this, disable all of the plugins at once and enable them one by one by checking which one is causing the conflict. If this does not resolve the issue, change the website’s theme to another theme and check whether the issue is resolved or not.

    If this doesn’t resolve the issue, please provide us the admin credentials of your website so that we can look into the issue.

    Regards,
    Kriti

    June 1, 2020 at 11:43 pm #4398
    Imam HanafiImam Hanafi
    Participant

    When I deactivate all plugins and I activate again there is no problem in each plugin. Then after a few hours, the obstacle repeats itself. The quiz results page is only loading, what problems am I facing?

    in addition, I set the quiz only for one time, but when I finish working on the quiz then refresh the quiz page, I can still do the same quiz. But when I log out and log in again there is a quiz statement that can only be done once, how to solve this problem?

    June 2, 2020 at 6:06 am #4405
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Imam,

    I request you to please provide us the admin credentials of your website so that we can check the issue. Make sure to set the message as private before sharing the credentials.

    Regards,
    Kriti

    June 7, 2020 at 11:57 am #4492
    Imam HanafiImam Hanafi
    Participant
    This reply has been marked as private.
    June 8, 2020 at 5:52 am #4495
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Imam,

    I just took 3 quizzes on your website and all were able to show the results page. I am also attaching screenshots with my response.

    You might be experiencing cache issue with your response. I request you to please clear the browser cache before loading the quiz.

    Regards,
    Kriti

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