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Flashcards: Version 1.1.0 Update

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Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • May 27, 2020 at 1:08 am #4261
    Tony H.[email protected]
    Participant

    QSM Flashcards keeps prompting for an update to Version 1.1.0 even though it’s already updated to Version 1.1.0.

    Click Update and the issue appears to be resolved until the browser is refreshed when the issue reappears.

    May 27, 2020 at 1:09 am #4262
    Tony H.[email protected]
    Participant
    This reply has been marked as private.
    May 27, 2020 at 9:15 am #4269
    Tim WTim W
    Participant

    Hi, I had the same problem. My workaround was to delete the original plugin (rather than update) and then upload the new plugin version manually after downloading from the QSM site.

    That is just a workaround though, but it may help if you need to get it done quickly.

    Tim

    May 27, 2020 at 7:06 pm #4282
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Tim,

    We generated a new license key for the same issue you were experiencing. Didn’t it work out for you? Please let me know.

    Kind regards,
    Kriti

    May 27, 2020 at 7:08 pm #4283
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Tony,

    Meanwhile, please use the workaround suggested by Tim. I will contact the development team regarding this issue and get back to you.

    Regards,
    Kriti

    May 28, 2020 at 1:20 am #4289
    Tony H.[email protected]
    Participant

    Thank you, Tim, you’re awesome! 🙂 (They should give you a job).

    Hi Kriti, I’ve decided to deactivate QSM Flashcards for now since I won’t be adding Flashcards to my site for another month or more. This should give your team enough time to resolve the issue.

    June 5, 2020 at 6:29 am #4470
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Tony,

    Our billing team has checked that you are using the license key provided by them. If you are still using the same key, please share it with us. So that we can check is there any issue with the license key?

    Kind regards,
    Kriti

    June 11, 2020 at 6:12 am #4562
    Tony H.[email protected]
    Participant
    This reply has been marked as private.
    June 11, 2020 at 3:09 pm #4568
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Tony,

    I have forwarded your license key to the billing team. I will get back to you as soon as I hear back from them.

    Regards,
    Kriti

    June 12, 2020 at 3:54 am #4591
    Tony H.[email protected]
    Participant

    Thank you.

    June 12, 2020 at 6:32 pm #4608
    Kriti SharmaKriti Sharma
    Keymaster

    Thanks for keeping patience.

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