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Export contact custom fields don’t work

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  • April 23, 2020 at 11:00 am #3388
    rlobato@outlook.fr[email protected]
    Participant

    Hello,
    i have bought this add-on : https://quizandsurveymaster.com/downloads/results-analysis/
    but i don’t get extra contact fields in the file.

    I need all contact fields to be exported.
    Check out attached file for some custom field i need to export in the csv file.

    Thank you for your support.

    Best,
    Richard.

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    April 24, 2020 at 11:43 am #3411
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Riobato,

    The plugin you have referred above in the URL is reporting and analysis plugin. It doesn’t export the results, rather it display results in pictorial format.

    Regards,
    Kriti

    April 24, 2020 at 12:08 pm #3414
    rlobato@outlook.fr[email protected]
    Participant

    Hello, yes the plugin comes with an export fonction. See attached image and a part of your plugin description : Lastly, this addon also allows you to export the data to a CSV file which can be imported into a variety of spreadsheet software including Excel and Google Sheets. The export can be used with the filtering to only export data from within a certain date range or by a certain user, a certain name, or a business.

    BTW, the question is not about export function but about to export all contact fields including the added custom fields.

    Do we have to buy another addon to export all contact fields, or don’t you have such functionality ?

    Thx.
    best,
    Richard.

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    April 25, 2020 at 2:36 pm #3431
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Riobato,

    Sorry but right now the export functionality does exports all the settings including the contact fields, settings, email setup and results page setup but it doesn’t export results data or contact data along with the quiz.

    But, if you want to get it done as custom requirement on urgent basis, please contact our development team at https://justhyre.com/get-a-quote/

    Otherwise, I can forward it as the feature request to our development team and they will try to implement it in the future releases.

    Regards,
    Kriti

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