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Error

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • January 12, 2020 at 11:21 am #1879
    Flavio CastelliFlavio Castelli
    Participant

    Hello
    your program has stopped working properly. When I click on the link on the quiz page, the browser starts spinning and then I get an error that says there are too many redirects. I had put a password to access the quizzes in the settings of the quiz page, but now by clicking on “post setting” I get a message saying that I am not authorized to modify this element! It appears that there have been changes since the last update that have thrown the program into crisis. It took me many hours to create my quizzes, help me solve the problem.
    Thank you

    January 13, 2020 at 7:32 am #1893
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Flavio,

    Welcome to QSM Pro Support Forum. Hope you are doing well.

    I request you to please provide me the admin credentials of your website so that I can forward your issue to the development team.

    Regards,
    Kriti

    January 13, 2020 at 9:54 am #1897
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    We are not able to replicate your issue. The quiz link, as well as post setting link on my test site, is working properly.

    We had login to your website and notice that your website has a lot of plugins. We request you to check for plugin/theme conflict on your website. To do this disable all the plugins at once and enable them one by one after checking which one is creating the problem. Also, change your website theme to a default WordPress theme to check whether it isn’t creating the problem.

    Regards,
    Kriti

    October 5, 2023 at 4:40 pm #5463
    Ivan MorphieIvan Morphie
    Participant

    Try resetting the plugin to default settings by uninstalling and reinstalling it. Backup your quizzes first. And then check that your WordPress install and themes are fully updated. An outdated core version can cause issues.

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    October 20, 2023 at 6:22 pm #5475
    Samuel WhiteSamuel White
    Participant

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