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Comment Field Answer missing from emails

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 10, 2020 at 4:16 am #3136
    John McQuarrieJohn McQuarrie
    Participant

    I have a (“required”) Drop Down question and have enabled the Comment Field to “Small Text Field” but email responses for completed surveys do NOT include comments that are typed into it even when %COMMENT_SECTION% is included in the email template?

    April 13, 2020 at 9:02 am #3173
    John McQuarrieJohn McQuarrie
    Participant

    Anyone have a suggestion on whether this can be fixed or am I expecting something that is not part of the way the plugin works?

    April 14, 2020 at 11:00 am #3204
    Kriti SharmaKriti Sharma
    Keymaster

    Hi John,

    To get the users comments, please enable “Would you like a place for the user to enter comments?” from the Options tab.

    Regards,
    Kriti

    February 20, 2024 at 9:56 am #5676
    Maria JackMaria Jack
    Participant

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    Mistawasis WaynaMistawasis Wayna
    Participant

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