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Comment Field Answer missing from emails

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    John McQuarrieJohn McQuarrie

    I have a (“required”) Drop Down question and have enabled the Comment Field to “Small Text Field” but email responses for completed surveys do NOT include comments that are typed into it even when %COMMENT_SECTION% is included in the email template?

    John McQuarrieJohn McQuarrie

    Anyone have a suggestion on whether this can be fixed or am I expecting something that is not part of the way the plugin works?

    Kriti SharmaKriti Sharma

    Hi John,

    To get the users comments, please enable “Would you like a place for the user to enter comments?” from the Options tab.


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