Cannot add new questions to quiz
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- This topic has 5 replies, 4 voices, and was last updated 3 weeks ago by
Fannie Havener.
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November 9, 2019 at 3:40 pm #1129
[email protected]ParticipantDears,
I have this error that when I go to add new question page there is an error shown (Error! Please try again)
Regards.
November 9, 2019 at 4:01 pm #1130
Kriti SharmaKeymasterHi there,
Hope you are doing great!
I suggest you to please try deleting and reinstalling the plugin, if you are facing this issue.
Kind regards,
Kriti SharmaNovember 10, 2019 at 8:44 am #1131
[email protected]ParticipantYes hello, thanks for responding.
Will my data stay there?
Regards.
November 10, 2019 at 1:15 pm #1132
Kriti SharmaKeymasterHi there,
Since when have you started experiencing this error. This might have happened after update of theme/any other plugin or compatibility issue with the theme/plugin/web server.
Firstly, I suggest you should try disabling all the plugins at once and then reactivating them one by one. This way you can find out which plugin is causing the issue.
Secondly, If deactivating/reactivating plugins does not solve the problem, then after that you can try switching the current theme of the website to a different one. You can also try disabling add-ons of the QSM, to check out whether they are causing the issue or not.If above-mentioned resolutions do not work for you, you can try deleting and reinstalling the plugin. And you can export the plugin’s data to your computer before deleting it from the website and then import the data after reinstalling it, by using ‘Export & Import’ addon from our bundle.
But, if the issue is because of the web server, then you can try contacting the web server support team. Please do tell me whether these resolutions work out for you or not.
Regards,
Kriti SharmaOctober 11, 2025 at 9:24 pm #15476
alex arafatParticipantI’ve had a similar issue before. When you get the “Error! Please try again” message, it could be related to your browser cache or a plugin conflict. Try clearing your browser cache or disabling any plugins temporarily to see if that resolves the issue.
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October 14, 2025 at 5:18 pm #15535
Fannie HavenerParticipantI’ve seen that error (“Error! Please try again”) when attempting to add a new question. It usually means the submission is failing either due to a backend validation issue or missing permission/security token.
You might want to check your server logs or API response to see exactly why it’s rejecting the input. Meanwhile, I find a guide that covers similar forum and error-handling setups — feel free to check it on site.
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