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Answers not saved

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  • #2040
    Marcel BaatsenMarcel Baatsen
    Participant

    When the quiz on ‘Leiderschapstype’ on marcelbaatsenlimitless.com is done, the answers are not saved and the message send to my emails does also not contain any answers.
    The template variable in the tab text in the setup quiz section is %USER_ANSWER% but the 9 answers get lost somewhere. Not stores in result.

    In the email to me the variables to send are:
    %CONTACT_ALL%
    %QUESTIONS_ANSWERS%
    Without condition.

    The contact info though, is send.

    What can I check. Advice welcome!
    It worked last week, but now it does not. I have updated to the new version of Quizzes/Surveys. Latest WordPress version installed.

    .
    Many regards,

    Marcel Baatsen ([email protected])

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    #2047
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Welcome to QSM Pro Support Forum. Hope you are doing well.

    I request you to please share the website admin credentials with me and also the quiz name with which you are experiencing the issue.

    Please set the message as private before sharing the credentials.

    Regards,
    Kriti

    #2084
    Marcel BaatsenMarcel Baatsen
    Participant

    Hi Kriti,

    Answered twice private, but these answers are not saved in the support issue.
    It might be how it works, so, I hope the information is received.

    Many regards,

    Marcel Baatsen

    #2093
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Marcel,

    We haven’t received your admin credentials in the support forum.

    If you are facing issues in submitting credentials in support forum, kindly send them directly at our email address –> [email protected]

    Regards,
    Kriti

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