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Answers not being sent

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Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • December 16, 2019 at 3:44 pm #1547
    Danyal KhanDanyal Khan
    Participant

    Hello,

    I just installed the plugin and went I submit the quiz, some answers do not pass through on the submit.

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    December 17, 2019 at 6:36 am #1556
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Danyal,

    We are looking into the issue. But we are unable to find the cause because everything is working pretty fine at our end. Can you please share the admin credentials with us so that we can have a look at the issue.

    I request you to please make the message as private before sharing the credentials with us and take a backup of your website.

    Regards,
    Kriti

    December 22, 2019 at 5:41 pm #1640
    Danyal KhanDanyal Khan
    Participant
    This reply has been marked as private.
    December 23, 2019 at 6:09 am #1645
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Danyal,

    I have forwarded your concern to the development team. We are looking into this now.

    Regards,
    Kriti

    December 23, 2019 at 8:16 am #1648
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    The cause of the problem is that there are empty blank spaces at the end of the answer.

    I have removed the empty blank spaces at the end of the answers and it’s working now.

    https://drive.google.com/open?id=157I4zMofwzx9LYTv32DCn3mDNy-xZ-qT

    Kind Regards,
    Kriti

    December 24, 2019 at 12:03 am #1654
    Danyal KhanDanyal Khan
    Participant

    Ah understood.

    Thank you so much! Appreciate the help!

    December 24, 2019 at 6:28 am #1655
    Kriti SharmaKriti Sharma
    Keymaster

    I am glad that your issue is resolved now.

    Regards,
    Kriti

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