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Answers' e-mail not sent

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • October 28, 2019 at 7:57 am #956
    Aaranja ArulInfoSami
    Participant

    Hello

    Four users did a quiz and their answers were not sent. How can we retrieve the answers? Could you please let me know how to do that?
    It is pretty urgent.

    Thank you in advance.

    Best regards,
    Aaranja

    October 29, 2019 at 1:37 pm #971
    KharisKharis
    Keymaster

    Hello Aaranja,

    Thank you for reaching out to us here. Does this issue happen from the first time? Or just a sudden?

    To help check the wp_mail() function is still properly running on your site, try sending a test email with this plugin: https://wordpress.org/plugins/wp-test-email/.

    Regards,
    Kharis

    October 29, 2019 at 8:26 pm #978
    Aaranja ArulInfoSami
    Participant

    Hello Kharis,

    This is just sudden. And we need the results of the quiz in order to make important decisions.

    Other emails are normally sent from our webpage.

    Could you please let us know where the results went and how we can retrieve them? If you need additional information regarding our platform, please let me know which one.

    Thank you.

    Regards,
    Aaranja

    October 30, 2019 at 9:14 am #980
    Aaranja ArulInfoSami
    Participant

    Hello again,

    We wanted to let you know that we found the results, that we were looking for.

    It was simply in the result section. ^.^’

    Have a nice day!

    Regards,
    Aaranja

    November 2, 2019 at 10:40 am #1006
    KharisKharis
    Keymaster

    Hello Aaaranja,

    Glad to hear you got it resolved.

    Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.

    Regards,
    Kharis

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