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Answer Provided not showing (BLANK) in some answered questions

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 24, 2020 at 1:03 pm #2044
    Aanand KeerthyAanand Keerthy
    Participant

    I am using QSM and some of its paid extensions in my website http://www.pilot18.com . One of the quizzes is accessible here: https://www.pilot18.com/atpl-cpl-aviation-meteorology-online-trial-exam-questions-dgca-pilot-trainees/ .

    The issue is, once we answer all questions and click submit button, the result page appears. ANSWER PROVIDED is not shown correctly in all questions. In some questions, it is showing BLANK, even if it is answered. I tried with many exams and it is happening again and again. Instead of showing the answer provided, it is simply blank. It happens with only some random questions and not with all questions.

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    January 25, 2020 at 9:16 am #2059
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Please make sure that you have used %Questions_Answers% template variable on the results page as well as configured it under ‘Text’ tab of the quiz’s settings. If you have already used this template variable on the places mentioned above, then please share your admin login details with me so that I can look into the issue.

    Please set the message as private before sharing the credentials.

    Regards,
    Kriti

    January 27, 2020 at 2:30 pm #2085
    Aanand KeerthyAanand Keerthy
    Participant
    This reply has been marked as private.
    January 28, 2020 at 6:26 am #2094
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Aanand,

    I have verified that you have used template variables correctly.

    I have forwarded this issue to our development team.

    I will keep you posted as soon as I hear back from our development team.

    Regards,
    Kriti

    January 28, 2020 at 9:48 am #2100
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    This issue is caused by empty spaces at the end of the answer input.

    Please see screen-shot with annotation.
    https://drive.google.com/open?id=17r5HX02QdSZgiqeug8sR6_UW9s5cmM1S

    We are able to replicate this issue in the following quiz.

    Blank Space in Answers

    Due to the empty spaces, QSM is not picking up the user-selected answer and does not record it in the results.

    Our developer will fix this issue in the next version update. Meanwhile, I suggest you to please remove empty blank space at the end of the answers.

    Regards,
    Kriti

    March 17, 2020 at 4:29 pm #2711
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    We have fixed this bug in the latest version release. Please update the plugin to the latest version.

    Regards,
    Kriti

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