I totally understand your frustration — when you pay for a plugin, you expect it to work exactly as described, and proper support should always be there to fix issues like exporting mismatched results or adjusting timers. If the plugin isn’t meeting your needs and support is unresponsive, requesting a refund is completely fair.
On a side note, this reminds me of the importance of transparency and regular updates in any system. For example, doing a SASSA Status Check helps people track their grant applications and payments in real time, avoiding confusion or delays. Clear updates and accurate results should be the standard everywhere.
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