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Use logic for short text and number question

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 6, 2020 at 1:29 pm #3076
    carel.ketelaars@icloud.com[email protected]
    Participant

    Hi Support,

    I bought the Logic add-on to use it with Short Text and Number type questions (if the answer is 1234, show text “Great”. If the answer does not equal 1234 show text “Incorrect, please try again”). The logic statements work on Multiple Choice questions, but I don’t seem to let it work on the Short Text or Number type question I created. What am I doing wrong?

    April 7, 2020 at 8:59 am #3078
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Carel,

    Welcome to Qsm Pro Support Forum. Hope you are having a great day.

    Please share the quizz’s url with me so that I can look into the issue.

    Regards,
    Kriti

    April 7, 2020 at 9:14 am #3081
    carel.ketelaars@icloud.com[email protected]
    Participant

    https://www.intothemirror.nl/quiz/starting-the-heist/

    Triangulation is a short answer question with answer 1234 (correct answer)

    Used logic:
    Triangulation is not equal to 1234 –> show “Helaas, niet juist” (html text question)
    Triangulation is equal to 1234 –> show “Welke deur kies je nu?” (multiple choice question)
    Welke deur kies je nu? is equal to Deur 2 –> show “Colours” (short answer question with answer 5678)

    Welcome –> Next
    Introduction –> Next
    Fill under Triangulation 1234 in. Strange thing is that “Helaas, niet juist” is already showing. After filling in 1234 nothing happens. After filling in 4321 (wrong answer) nothing happens.

    Shouldn’t I have used the correct answer in the question to make the logic work?

    April 7, 2020 at 6:26 pm #3086
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Carel,

    I will get back to you after looking into the issue soon.

    Regards,
    Kriti

    April 9, 2020 at 6:49 am #3108
    carel.ketelaars@icloud.com[email protected]
    Participant
    This reply has been marked as private.
    April 9, 2020 at 9:36 am #3113
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Carel,

    We are able to replicate the issue at our end. I have already forwarded this issue to the development team on high priority.

    We also need the admin credentials of your website to look into the issue. Make sure to set the message as private before sharing the credentials.

    I request you to give us a day or two so that we can give you the required solution.

    Regards,
    Kriti

    • This reply was modified 4 years, 8 months ago by Kriti SharmaKriti Sharma.
    April 9, 2020 at 10:35 am #3116
    carel.ketelaars@icloud.com[email protected]
    Participant
    This reply has been marked as private.
    April 9, 2020 at 10:36 pm #3131
    Kriti SharmaKriti Sharma
    Keymaster

    Ok Carel, don’t worry. We will process you the refund after talking to the billing team.

    Regards,
    Kriti

    April 12, 2020 at 8:56 am #3154
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Carel,

    I need your unique payment I’d to process the refund. Please share the same with me.

    Kriti

    April 18, 2020 at 3:37 pm #3304
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Carel,

    We have processed the refund. Thanks for being with us.

    Regards,
    Kriti

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