Hi Nicole,
Welcome to QSM Pro Support Forum. Hope you are having a great day.
As we are not experiencing this issue at our end, I request you to please check for plugin conflict or theme conflict. To do this, disable all of the plugins all at once and enable one by one by checking which one is causing the conflict. If this does not resolve the issue, change the website’s theme to another theme and check whether the issue is resolved or not.
Please let me know.
Regards,
Kriti