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Short Code Not Working

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Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • December 14, 2019 at 1:27 pm #1500
    pravin jadhavpravin jadhav
    Participant

    My shortcode for the quiz has suddenly stopped working. when I put the shortcode on the page, it doesn’t display the quiz. can someone please help me on this

    December 15, 2019 at 3:01 pm #1509
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Pravin,

    Welcome to QSM Pro Support Forum. Hope you are doing well.

    Please try copying and pasting the shortcode on any other webpage and then see whether shortcode works or not. Or you can also try shortcode of another quiz. Do let me know whether this works or not.

    Regards,
    Kriti

    January 1, 2020 at 8:13 am #1730
    pravin jadhavpravin jadhav
    Participant

    I tried the shortcode on another page, it did not work.

    January 1, 2020 at 9:33 am #1732
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Pravin,

    Please give me the website credentials so that I can check what is going wrong. Also, make sure to set the message as private and take a backup of your website before sharing the credentials.

    Regards,
    Kriti

    January 4, 2020 at 12:26 pm #1758
    pravin jadhavpravin jadhav
    Participant

    I figured that it was siteorigin page builder plugin that was causing the problem when I disabled it on that page, the short code did work.

    Take A Piano Quiz

    I also noticed that I had to disable the access share social plugin

    January 6, 2020 at 5:34 am #1769
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    I am glad that you have found the cause of the issue.

    Regards,
    Kriti

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